Medical Assistant (MA)
Urgent Care for Children
Join Team UC4C – Careers at Urgent Care for Children
Are you looking for a meaningful career opportunity in the medical field? At Urgent Care for Children (UC4C) , we are always looking for passionate and dedicated professionals to join our team.
Our clinics are staffed with pediatric-trained medical providers and compassionate support staff who work together to deliver exceptional after-hours care for children. We are proud to provide a supportive, team-oriented environment where both patients and employees feel valued.
POSITION OVERVIEW
As a Medical Assistant (MA) in Huntsville, Alabama , you will play a vital dual role in delivering both exceptional clinical support and seamless patient experience. This position blends traditional Medical Assistant responsibilities with front-end patient coordination functions to ensure smooth clinic operations — especially during launch and early growth phases.
You will be a trusted partner to providers, patients, and families — supporting care from check-in through discharge. This role requires flexibility, adaptability, and a team-first mindset, as you may rotate between clinical and patient-facing administrative responsibilities based on operational needs.
WHAT YOU'LL DO:
Clinical Care & Provider Support
- Greet, room, and prepare patients for appointments with warmth and professionalism.
- Complete patient intake, obtain vital signs, and conduct defined scope assessments.
- Perform point-of-care testing (strep, flu, RSV, COVID, hemoglobin, etc.).
- Perform intramuscular injections safely and accurately while monitoring patients for any adverse reactions.
- Perform diagnostic X-rays in accordance with clinic protocols and safety standards (training provided).
- Assist physicians and advanced care practitioners with patient care.
- Prepare exam rooms and ensure infection control standards are maintained.
- Support medication refills, prior authorizations, referrals, and patient recall efforts.
- Ensure patient charts are accurate and up to date in the EMR.
Patient Experience & Care Coordination
- Welcome patients and guide them through check-in and registration processes.
- Collect and verify demographic and insurance information in the EMR.
- Schedule appointments, follow-ups, consults, and referrals.
- Answer and manage incoming calls with empathy and professionalism.
- Support outreach related to quality measures and follow-up care.
- Maintain strong communication with clinical and administrative teams to ensure continuity of care.
- Assist with opening/closing clinic procedures and general organization.
Team Collaboration & Launch Support
- Rotate between clinical and coordination duties based on daily clinic needs.
- Demonstrate flexibility and willingness to support cross-coverage.
- Contribute to workflow optimization and continuous improvement efforts.
- Serve as a positive representative of the clinic’s mission, vision, and values.
WHAT YOU’LL NEED:
- High school diploma or equivalent.
- Current Certified Medical Assistant (CMA) is preferred.
- BLS certification required
- 1+ year of experience in a medical assistant or patient-facing healthcare role.
- Comfort navigating electronic medical records and scheduling systems.
- Strong interpersonal and communication skills.
- Ability to multitask and remain organized in a fast-paced environment.
- A collaborative mindset and willingness to be cross-trained.
- Commitment to delivering compassionate, inclusive, and family-centered care.
COMPENSATION & SCHEDULE:
- Clinic hours and shifts vary between the following windows:
- North Alabama Clinics:
- Huntsville & Madison: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
- Central Alabama Clinics:
- Hoover & Tuscaloosa: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
- Trussville: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm
- South Alabama Clinics:
- Daphne: Monday-Friday 12pm to 8pm; Saturday & Sunday 8am to 6pm
- Mobile: Monday-Friday 10am to 6pm; Saturday & Sunday 8am to 6pm
- Hourly pay rate based on years of experience
- Evening premium pay applies to all shifts beginning at or after 6:00 PM
- Weekend Premium Pay: Eligible for weekend premium pay on all weekend shifts worked.
- Weekend Requirement: Full-time clinicians are expected to work a minimum of four weekend shifts per month.
- Holiday Requirement: Required to participate in holiday coverage, including:
- One enterprise-designated winter holiday
- One enterprise-designated summer holiday
- One designated high-impact holiday
- Holiday Premium Pay: All qualifying holiday shifts are eligible for applicable premium pay.
- PRN-specific expectations:
- Maintain a minimum availability of three shifts per month.
- Work at least one weekend shift per month.
- Work at least one enterprise-designated winter holiday and one designated high-impact day during the applicable period.
- Qualifying holiday and impact-day shifts are eligible for premium pay.
- Maintain a high level of engagement with the organization between scheduled shifts.
- Regularly review company emails, communications, and operational updates to remain informed and connected to the team.
WHAT WE OFFER:
- A collaborative, mission-driven workplace focused on kindness, equity, and service excellence
- Opportunities to grow within an organization that values internal development and career progression
- Supportive leadership and strong cross-functional collaboration
- Competitive compensation including shift differential and premium pay opportunities
- A role where your organizational skills and people-first approach directly impact patient experience and clinic success
Why Work at UC4C?
- A positive, inclusive workplace culture
- Competitive compensation packages
- Full benefits including health, dental, and vision
- Opportunities for professional growth and development
- The chance to make a real impact in the lives of children and families
If you do not see a current opening that matches your skillset, we still want to hear from you. Please email your CV to View email address on job-boards.greenhouse.io and let us know how you can contribute to our mission of keeping children healthy and families supported.
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