VP-Product Management

Job Summary

The Vice President of Product Management is the architect of what comes next. Leading the entire product management function of a major business line, the VP turns a portfolio of proven products into a more unified, AI-enabled platform and drives the growth and revenue-retention results that come with it. The VP sets the 3–5 year strategy and the execution engine behind it, makes the organizational-design decisions that let a fast-scaling team move with momentum, and builds the next generation of product leaders. As a trusted advisor to the C-suite on strategic opportunities, investment, and risk, the VP keeps the product function anchored to a mission that matters: transforming how governments serve their communities.

Duties and Responsibilities

• Set the 3–5 year product strategy and turn it into a living roadmap, translating the combined strengths of Neumo’s product lines into a differentiated vision that wins in the market and ties directly to enterprise growth goals
• Own product budgets, performance, and risk like a true business leader: define the metrics that matter (ARR, net revenue retention, adoption, time to value), make hard investment trade-offs, and hold the portfolio accountable for results
• Make bold organizational-design decisions; build and scale a product organization for momentum, with clear ownership across product lines and shared ways of working across teams that came together through merger
• Develop the next generation of product leaders: coach Directors and Managers, own senior hiring and succession planning, and build a bench known for craft, accountability, and customer obsession
• Lead enterprise-wide product initiatives and cross-functional transformation, from unifying experiences across product lines to launching new capabilities and accelerating cross-sell across the portfolio
• Advise the C-suite on strategic opportunities, investment, and risk remediation, including build, buy, and partner decisions and the product implications of acquisitions and integrations
• Be the keeper of mission and culture for product: ensure every roadmap decision and team practice reflects Neumo’s commitment to making government work better for the people and communities it serves
• Be the face of Neumo product to major clients, partners, and industry and executive forums: listen closely to government leaders, shape the conversation on modernization, and turn customer insight into roadmap
• Establish the product operating model, standards, and governance that let a fast-growing portfolio move quickly and consistently, including disciplined discovery-to-delivery practices, pricing and packaging, and measurable outcomes across teams
• Champion enterprise adoption of modern, AI-assisted product practices, and lead the strategy for bringing secure, responsible, AI-enabled capabilities into products used in regulated public-sector environments
• Collaborate across the business, and especially with product and engineering peers, to strengthen the combined product and engineering organization and deliver outcomes customers can see and feel
• Perform other duties as assigned

Education and Experience

• Bachelor’s degree with advanced degree preferred, or equivalent experience
• 10+ years of experience including significant people-management and leadership experience in a growing software or SaaS business
• Proven success leading a product function at scale and developing leaders who go on to run teams of their own
• Deep government-technology and market expertise preferred: you understand how agencies buy, adopt, and depend on software, and what it takes to earn their trust
• Track record of owning budgets, financial performance, and organizational design, ideally through a period of rapid growth, acquisition, or integration

Knowledge, Skills and Abilities

• Enterprise strategy and organizational leadership: the ability to see around corners and rally many teams behind one ambitious direction
• Financial and operational stewardship of a major function, with fluency in SaaS economics such as ARR, retention, pricing, and profitability
• Executive communication with board, client, and partner presence: able to tell a compelling product story to a county official, a CEO, or an investor
• Leadership development and organizational design: a talent magnet who builds teams that outperform
• Change leadership and transformation at scale, including bringing teams, platforms, and practices together after mergers and acquisitions

Work Environment

The noise level in the work environment is usually moderate as the employee works remotely or in an office setting, at an individual workstation, using telephone and computer.

Physical Demands

• Must be able to remain in a stationary position for most of the day
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine
• This position needs to occasionally move about inside the office
• The person in this position frequently communicates via telephone and video conferencing