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Senior Property Claims Representative

Client is seeking a Senior Property Claims Representative to join our field claims team. You'll be providing a consistent, positive, and satisfying claims experience for our clients through the proper investigation, evaluation, negotiation, and settlement of property claims. You'll learn how to use innovative technologies, i.e., drones for property inspections. In addition to on-site inspections, we also use virtual claim handling software to lead our clients safely and expertly through the claim process. This is a field position so the adjuster works from home when not out adjusting claims. Candidate must live within the territory listed below or be willing to relocate into the territory. This position allows full-time field work within the territory for this position which includes the Southern half of Wisconsin.

How Does a Senior Property Claims Representative Make an Impact

Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned claims. Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process. Completes physical and/or virtual inspections of damaged property (when necessary), evaluates damages, and prepares written estimates according to policy provisions and liability.

Qualifications

Multilingual is preferred. Field Insurance Property claims and must live/work in the territory for this position, Xactimate. Property claims adjusters work in the field with our clients to help them work through their property claim. Customer service is a must when helping clients through their claim which can be stressful. Working knowledge of Microsoft WORD and Excel (or their equivalents), Xactimate, and/or other claims estimating software (as applicable). Possesses competent knowledge with residential and commercial construction techniques. Typically requires 7 years of relevant experience or a combination of related experience, education and training. Maintains the appropriate adjuster's licensing as required by the states in which we do business. This job operates in a work from home and virtual office environment with a mobile office/company vehicle to work from and utilize for transportation to and from appointments. Work may extend beyond normal business hours as business needs dictate. Must possess and maintain a valid driver's license with the ability to drive an automobile. Must have the physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather. The ability to lift, carry and climb ladders weighing up to 50 pounds to perform roof inspections may be required. May be called upon for catastrophic duty.