Customer Service Representative

Kimbrell's Furniture - Customer Service Representative (CSR)

Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell's Furniture is looking for a

Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.

Why Join Kimbrell's?

At Kimbrell's, we don't just sell furniturewe create lasting customer relationships. This role is more than customer service; it's a

career opportunity with a path into leadership and sales roles. If you're motivated, people-focused, and ready to grow, we want to meet you.

What You'll Do

As a CSR, you'll play a key role in ensuring every customer has a seamless and positive experience:

• Deliver a welcoming and professional experience in every interaction
• Build strong relationships that drive loyalty and repeat business
• Guide customers through their journeyfrom first visit to ongoing support

• Partner with the sales team to help drive revenue
• Assist with follow-ups, outreach, and customer engagement
• Support promotions, events, and in-store initiatives

• Help customers understand financing options and payment plans
• Assist with credit applications and transactions
• Provide solutions-oriented support for account questions

• Maintain accurate records and documentation
• Use POS systems and tools efficiently
• Support daily store operations and team collaboration

What We're Looking For

• Strong communication and people skills
• A customer-first mindset with a passion for helping others
• Sales-driven attitude with the ability to build relationships
• Organized and able to multitask in a fast-paced environment
• Willingness to learn financial processes and systems

Your Future Starts Here

• Assistant Store Manager
• Store Manager
• Sales Consultant

Make an Impact

At Kimbrell's, you'll be part of a team that values

service, trust, and growth . If you're ready to build a careernot just work a jobapply today. *The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties* Compensation: $14.00 - $16.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.