Retail Sales Associate

Retail Sales Associate (Full-Time) Position Summary The Retail Sales Associate delivers exceptional customer service by assisting customers with shipping, printing, mailbox, and business service needs. This role is responsible for processing packages for shipment, operating various business equipment, and helping customers select the products and services that best meet their needs. The ideal candidate is friendly, dependable, customer-focused, and comfortable working in a fast-paced retail environment. This position requires the ability to lift up to 45 pounds as needed. Key Responsibilities Provide outstanding customer service to all retail customers. Receive, process, and prepare packages for shipment through various carriers. Operate copiers, printers, fax machines, laminators, binding equipment, and point-of-sale systems. Assist customers with printing, document services, mailbox services, and other business solutions. Educate customers about available products and services and recommend the best-value options. Cross-sell and up-sell products and services to meet customer needs. Accurately handle transactions and maintain cash accountability. Answer phones professionally and assist customers with inquiries. Maintain a clean, organized, and professional store environment. Follow company procedures for packing, shipping, and customer service. Qualifications High school diploma or GED required. Previous retail and/or customer service experience preferred. Strong communication and interpersonal skills. Ability to cross-sell and up-sell products and services. Excellent packing and shipping skills or willingness to learn. Strong computer proficiency, including Microsoft Office and Adobe applications. Outstanding phone etiquette and customer service skills. Dependable with a consistent work history. Ability to lift up to 45 pounds. Professional appearance and positive attitude. What We're Looking For Friendly and genuinely helpful personality. Strong attention to detail. Ability to multitask in a fast-paced environment. Team-oriented mindset with a commitment to customer satisfaction. Reliable attendance and punctuality. About The UPS Store – Owasso The UPS Store in Owasso is dedicated to helping individuals and small businesses with a wide range of products and services. As a locally owned and operated business, we are conveniently located at 12324 E 86th St N, Owasso, OK 74055. While we\'re known as the area\'s packing and shipping experts, we offer much more. Our services include professional printing, mailbox services, package receiving, document shredding, faxing, scanning, office supplies, and a variety of business solutions designed to help customers succeed. Job Type: Full-Time #J-18808-Ljbffr