District Manager

Wingstop

District Manager - Nothing Bundt Cakes
Role Overview

The District Manager is a store-based, hands-on leader responsible for overseeing the daily operations, performance, and team development of multiple Nothing Bundt Cakes bakeries within an assigned district. This role is expected to work regularly in bakeries, lead by example, and be fully capable of performing any operational position-including baking, frosting, guest service, and opening/closing procedures-to support teams and ensure operational excellence.
Key Responsibilities
In-Store Operations & Brand Excellence

Maintain a regular in-store presence at assigned bakeries, providing hands-on leadership and real-time support
Demonstrate the ability to perform all bakery operational roles, including baking, frosting, decorating, guest service, inventory, and cash handling
Step in to cover shifts or operational gaps as needed to support business continuity
Ensure strict adherence to Nothing Bundt Cakes brand standards, recipes, food safety, sanitation, and cleanliness
Conduct operational audits, store walks, and compliance checks

Leadership & Team Development

Recruit, coach, develop, and retain Bakery Managers and leadership teams
Lead by example through active participation in bakery operations and guest interactions
Train managers and teams on operational standards, productivity, and guest service expectations
Build bench strength through succession planning and cross-training

Financial & Business Performance

Drive district-level sales growth, profitability, and labor efficiency
Identify operational inefficiencies and implement improvement plans
Support execution of local marketing and community engagement initiatives

Guest Experience

Model and reinforce exceptional guest service standards in-store
Monitor guest feedback and reviews; ensure prompt and effective resolution of issues
Promote a guest-first culture across all bakery teams

Strategic & Cross-Functional Support

Serve as the primary operational liaison between bakery teams and ownership/corporate partners
Support new bakery openings, remodels, and transitions as needed
Ensure compliance with all local, state, and federal labor and food safety regulations

Required Work Experience

5+ years of multi-unit, hands-on management experience in food service, bakery, retail, or hospitality
Demonstrated ability to work in-store and perform all operational bakery functions
Proven success leading teams, managing labor, and driving financial results
Experience in franchised or brand-driven environments preferred

Skills & Competencies

Strong hands-on leadership and coaching skills
Deep operational knowledge of bakery or food service environments
Financial acumen including labor management, food cost control, and P&L analysis
Ability to lead from the floor and adapt quickly to changing operational needs
Excellent communication, organization, and problem-solving skills
Proficiency with POS systems, scheduling tools, and Microsoft Office or Google Workspace
Flexible schedule with availability for early mornings, evenings, weekends, and holidays as required

Physical & Travel Requirements

Frequent in-store work across multiple bakery locations
Ability to stand for extended periods and work in a fast-paced bakery environment
Ability to lift up to 25 lbs. and perform repetitive tasks associated with bakery operations
Regular travel within the district

Benefits

Paid time off
Health insurance
Dental insurance
Vision insurance

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Vacancy posted 1 day ago

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