Shipping and Receiving Specialist

Job Description

Job Description

Shipping and Receiving Specialist Position Overview:The Shipping and Receiving Specialist is responsible for certain aspects of inventory control and distribution center logistics as well as general Facilities tasks. The person in this position will provide these services primarily in the HM Cragg corporate facility but could be in the field at customer sites or remote facilities as needed.There may be other Shipping and Receiving Specialists in the Company at any point in time. Division of labor, accountabilities and responsibilities for the tasks below will be determined during onboarding activities. Reporting Relationship: The Shipping and Receiving Specialist reports to the Supply Chain & Inventory Manager.  Responsibilities/Accountabilities: · Is the primary person responsible (first line of contact) for all inventory transactions for shipping and receiving functions· Performs data input using IFS (ERP system) by entering all applicable information for shipping and receiving transactions· Unloads delivery trucks, sorts, segregates, and inspects for damage and/or shortages· Receives inbound inventory in ERP and performs restocking in warehouse racking· Packages outbound freight to meet Company and freight carrier standards to reduce risk of transportation damage· Books shipments with LTL carriers, small parcel providers and local couriers· Provides backup support with other Distribution Center employees to ensure accurate and thorough shipping and receiving procedures are followed· Participates in physical inventory function, when needed, by following counting procedures, working on a counting team, processing counts through accounting/inventory system, investigating variances, and communicating the results to management· Is backup to other Shipping and Receiving team members, responds to internal requests for freight quotes and other questions in a timely manner (same day)· Schedules orders for on-time pickup with the appropriate freight carrier and communicates exceptions to internal customers· Maintains good relationships with freight carriers and drivers· Identifies and improves current processes of inventory management and proactively introduces new ways of improving the current flow· When needed, assists in performing in-house Service-related tasks· Be a first-line problem solver for the Distribution Center on both a proactive and reactive basis. Escalate issues to the Supply Chain & Inventory Manager when necessary· On a limited but as-needed basis, may need to be available after hours to respond to internal and external customer needs· Performs other projects as assigned  Warehouse/Facilities · Maintains a clean and orderly distribution center including emptying all garbage receptacles on a daily or as needed basis· Responsible for safety and cleanliness of all internal and external walkways including shoveling snow and salting on a timely basis (first thing in AM for snow)· Operates forklift, pallet jack, and other equipment as necessary. Provides for maintenance on warehouse equipment as needed· Participates in monthly staff meetings. Is prepared to discuss processes, procedures or equipment that are not working properly· Completes basic facility repair and maintenance tasks in the Eden Prairie facility, as needed· Performs other projects as assigned  Requirements:Skills/Knowledge · Ability to work in an environment that will include changing priorities and emergency internal and external customer needs· Able to effectively prioritize and multi-task on a daily basis· Ability to take direction, communication and supervision from others and upper levels of management· Excellent communication and customer service skills· Excellent attendance record· Demonstrates proper use of material handling equipment· Demonstrates proper operation of basic tools and test equipment· Proactively stays up to date on safety training, compliance and knowledge of HAZ MAT and DOT requirements· Adheres to company policies as stated in the Employee Handbook, Ethics Policy, and Safety Policy Personal Attributes· Demonstrates honesty, confidentiality and integrity in work and relationships· Demonstrates servant-based principles with internal and external customers· Demonstrates innovation/creativity in work· Possesses strong work ethic and takes ownership of both company and client goals/objectives· Focused on understanding, meeting and exceeding customer expectations· Focused on collaboration and team work for the mutual success of the company and its employees Travel expectations: Occasional travel to customer sites and other HM Cragg facilities (less than 5%) Posting Qualifications:· High school diploma· Ability to work at various heights· Ability to maintain a valid driver's license· Ability to lift items greater than 25lbs (and up to 150 lbs.) on a regular basis· Ability to lift and extend arms above shoulder height repeatedly and for extended periods· Must pass a physical exam, background check and pre-employment drug screening At HM Cragg, we invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As an employee-owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.