MARKETING ASSISTANT / CUSTOMER SERVICE REPRESENTATIVE

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off

Marketing Assistant/Customer Service Representative
Looking for a great place to work with an awesome team and COMPETITIVE WAGES and BENEFITS? Then Ski's Truck & RV Sales is the place for you!

Ski's Truck & RV Sales is looking for a motivated Marketing Assistant/Customer Service Representative to help manage our online marketing presence, assist customers, and manage purchase transactions in our RV Parts and Accessories Store.

To be successful in this role, the applicant should have 1-3 years of marketing experience, creating effective TikTok videos, Facebook graphics/posts, managing website presence and taking inventory unit photos/videos.

The applicant should also have a general knowledge of how cash registers operate, experience answering/directing phone calls at a busy workplace, and the availability to work two Saturdays a month.

Youll ensure all Store transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities:

• Greet customers upon entering/leaving the store.
• Must have great computer skills, including MS Office, Adobe Photoshop, Canva, and Cap Cut.
• Ability to take good photos and videos of campers.
• Ability to create graphics and write captions for online marketing posts/purposes.
• Familiarity with inventory management and website software as well as other online social media platforms.
• Knowledge of Facebook, YouTube, TikTok a must.
• Ability to create flyers and other advertisements.
• Pricing, tracking and ordering company promotional items.
• Provide product knowledge and assist customers in making informed decisions about the RV parts and accessories they may require for their new or existing camper.
• Manage customer sales transactions and collect payments using a cash register and credit card machine. Issue receipts, exchanges, and/or returns.
• Track transactions and accurately balance the drawer daily.
• Scan products to ensure correct pricing.
• Unpack and process new inventory, stock shelves and assist sales team with merchandise and displays in the store.
• Maintain a clean checkout area and assist with cleaning the store and customer restroom as needed.
• Answer the dealership phone and direct calls to the appropriate department: Sales, Service/Warranty, Scheduling, Operations, or Marketing.
• Transition customers from the sales team to the completion of financing applications and purchase agreements with those members of the team.

Essential Job Skills:

• High school diploma or equivalent.
• 1-3 years of marketing experience with demonstrated creative ability.
• Excellent customer service skills.
• Great business phone etiquette and knowledge of how to use a multi-line phone system.
• Knowledge of cash registers, credit card machines, and POS.
• Good math skills.
• General camper/RV knowledge preferred (or willing to learn).
• Superior organization and communication skills.
• Be willing to learn and work effectively with other members of the team.
• Must have weekend availability: Able to work at least two Saturdays per month (8 am to 1 pm).
• Able to stand/walk for long periods of time. This is NOT a desk job.
• Able to lift 30 lbs. or more to move inventory in the store.
• A valid driver's license and good work/attendance record required.

If you have the necessary experience and skills, we would love to hear from you.

**Competitive pay and benefits (i.e., paid time off, holiday pay, medical insurance, 401k plan) following eligibility period. Great opportunity for the right candidate. **

**Stop by Ski's Truck and RV Sales at 9272 E. U.S. Highway 36, Rockville, IN 47872 to complete an application or email your resume today. Apply now to join our team at Ski's Truck and RV Sales! **