Frozen Food Supervisor

Frozen Supervisor

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

The Frozen Supervisor is responsible for overseeing the daily operations of the Frozen Department, ensuring outstanding customer service, product quality, inventory management, merchandising execution, and food safety compliance. This position leads department associates, maintains proper stock levels, drives sales, minimizes shrink, and supports overall store profitability through efficient department operations.

Key Responsibilities

• Supervise daily activities within the Frozen Department.
• Ensure frozen cases, bunkers, and displays are fully stocked, clean, and visually appealing.
• Monitor product rotation using FIFO (First In, First Out) standards to maintain freshness and reduce shrink.
• Review inventory levels and coordinate replenishment needs.
• Execute company merchandising programs, planograms, and seasonal promotions.
• Maintain accurate pricing, shelf tags, and promotional signing.
• Ensure freezer equipment is operating properly and maintain required temperature standards.

• Provide exceptional service to customers by responding promptly to questions and requests.
• Assist customers in locating products and making purchasing decisions.
• Resolve customer concerns in a professional and timely manner.
• Foster a positive shopping experience that encourages customer loyalty.

• Assist with ordering and inventory management processes.
• Monitor sales trends and product movement to maximize in-stock conditions.
• Minimize shrink through proper handling, storage, rotation, and inventory controls.
• Conduct inventory counts and assist with department audits as required.
• Identify opportunities to improve sales and operational efficiency.

• Train, coach, and support Frozen Department associates.
• Delegate tasks and monitor completion of department priorities.
• Promote teamwork, accountability, and a positive work environment.
• Communicate company objectives, policies, and operational expectations.
• Support store management in achieving department and store goals.

• Follow all food safety, sanitation, and workplace safety standards.
• Ensure compliance with company policies and regulatory requirements.
• Maintain a clean and safe department for customers and associates.
• Properly handle frozen products to protect quality and food safety standards.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail grocery experience required; frozen foods experience preferred.
• Prior supervisory or leadership experience preferred.
• Strong organizational and time management skills.
• Effective communication and customer service abilities.
• Basic math, merchandising, and inventory management skills.
• Ability to work independently and as part of a team.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequent bending, lifting, reaching, kneeling, and climbing.
• Ability to lift and carry products weighing up to 50 pounds.
• Ability to work for extended periods in refrigerated and frozen environments.
• Ability to push and pull carts, pallets, and merchandise.

Benefits

• Competitive compensation
• Medical, dental, and vision coverage (where eligible)
• Paid time off and company holidays
• Retirement and savings plans
• Employee discounts
• Career development and advancement opportunities

Preferred Competencies

• Leadership & Team Development
• Customer Focus
• Inventory Management
• Merchandising Excellence
• Product Knowledge
• Problem Solving
• Time Management
• Attention to Detail
• Operational Execution

The Frozen Supervisor plays an essential role in maintaining a profitable, well-stocked, and customer-focused Frozen Department while supporting overall store operations and delivering an exceptional shopping experience.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.