STORE MANAGER - HANNIBAL, NY STORE
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Store ManagementResponsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. Job Responsibility • Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed. • Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination. • Makes recommendations regarding employee pay rate and advancement. • Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies. • Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week. • Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. • Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts. • Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes. • Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. • Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. • Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures. • Provides superior customer service leadership. • Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment. • Ensures that the store is adequately equipped with tools necessary to perform required tasks. • Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance. • Completes all paperwork and documentation according to guidelines and deadlines. Working Conditions • Frequent walking or standing. • Frequent bending, stooping, and kneeling to run check out station, stock merchandise. • Some handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers. • Some lifting of up to 40 pounds; occasional lifting of up to 55 pounds. • Fast-paced environment; moderate noise level. • Occasional exposure to outside weather conditions. • Occasional exposure to hazardous cleaning solutions. • Occasional exposure to extreme cold in freezers. • Occasional climbing (using step ladder) up to heights of six feet. • Regular driving own vehicle to attend meetings, to other Dollar General stores, and to make deposits. Job Qualifications • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. • Knowledge of cash handling procedures including cashier accountability and deposit control. • Ability to perform cash register functions to generate reports. • Knowledge of inventory management and merchandising practices. • Effective oral and written communication skills. • Effective interpersonal skills. • Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. • Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.) • Good organization skills with attention to detail. • Ability to solve problems and deal with a variety of situations. Education/Experience • High school diploma or equivalent, preferred. • One year of management experience in a retail environment preferred. License/Certification Required Valid driver's license
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