Housekeeper

Job Description

Job Description

Reports To:

Executive Housekeeper / General Manager

The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas to Hampton Inn & Suites brand standards. This position plays a vital role in creating a welcoming and comfortable experience for our guests by ensuring rooms are clean, sanitized, and fully stocked.

• Clean and service assigned guest rooms according to Hampton brand standards.
• Make beds, change linens, and replace towels and amenities.
• Clean bathrooms, mirrors, fixtures, floors, and guest room surfaces.
• Vacuum carpets, mop floors, and dust furniture.
• Report maintenance issues, safety concerns, and lost-and-found items promptly.
• Replenish guest supplies and housekeeping carts.
• Clean hallways, elevators, stairwells, and other public areas as assigned.
• Follow proper chemical handling and safety procedures.
• Ensure all rooms are ready for guest arrival within established timeframes.
• Respond professionally and courteously to guest requests.
• Assist with deep cleaning projects and special assignments as needed.
• Work as part of a team to achieve departmental goals and guest satisfaction targets.

• Previous housekeeping or hotel experience preferred but not required.
• Ability to work independently and efficiently.
• Strong attention to detail and cleanliness.
• Ability to lift, push, pull, and carry up to 30 pounds.
• Ability to stand, bend, kneel, and walk for extended periods.
• Must be reliable, punctual, and maintain a positive attitude.
• Weekend and holiday availability required.

• Frequent bending, stooping, reaching, and lifting.
• Ability to push and pull housekeeping carts.
• Ability to work in a fast-paced environment while maintaining quality standards.

• Hilton Team Member Travel Discounts
• Paid Time Off (for eligible team members)
• Flexible Scheduling
• Opportunities for Growth and Advancement

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