Customer Operations Coordinator

Customer Operations Coordinator (Canton, Oh)

Coordinate used-oil collection, refining, sales, transportation and financial closeouts.

Responsibilities:

• Orders: take agreed orders from sales and confirm volume, grade, delivery date and site requirements with the customer.

• Dispatch and logistics: confirm product with the plant and the certificate of analysis with the lab, book carriers and railcars, set loading slots and delivery appointments, and track loads through to proof of delivery.

• Administration: keep customer, carrier, order and shipping records current, answer customer queries and support the commercial office.

Ideal Profile:

• HS Diploma
• Bachelor's degree preferred
• Experience in logistics and order coordination, ideally from bulk liquids, chemicals, fuel or lubricants,
• Experience in invoicing