Senior Relationship Manager Commecial Banking

SENIOR RELATIONSHIP MANAGER COMMERCIAL BANKING

WHAT IS THE OPPORTUNITY?

Develops and manages relationships with commercial clients in the assigned business segment and/or geographic areas. Presents a variety of product solutions to client needs, provides responsive, quality service, and approves transactions within delegated authority. Manages overall relationship profitability and portfolio risk, responsible for profitable growth of the portfolio through active calling efforts and referrals from existing customers. Works to provide the CNB exemplary level of service, identify and promote solutions to customer needs, and maintain an active calling program.

WHAT WILL YOU DO?

Identify, develop, and build profitable relationships with prospects and customers consistent with the bank’s objectives. Actively work with customers and prospects, ensuring credit quality standards and promoting solutions to meet their needs. Support other CNB departments and colleagues to provide customers with recommended solutions; represent the bank in community, industry, and professional activities. Prepare a Relationship Plan and calling schedule for each client or prospect, identify business opportunities, solicit referrals, and develop a strong understanding of the client’s industry and needs. Call on existing or prospective clients to promote all bank products and services, discuss financing opportunities, forecast credit needs, and develop solutions to serve their financial needs. Negotiate transactions, price loan products within targeted rates of return, document and close loan transactions, and ensure compliance with bank policy and regulatory requirements. Represent the bank by actively participating in civic and community affairs, business and industry organizations, and other professional activities. Interface with other bank departments, define responsibilities, and coordinate objectives for all product areas involved in a relationship or transaction. Monitor and analyze relationship results and account activities, determine client profitability, and recommend accounts for further development or elimination; prepare reports for management. Monitor portfolio for quality, risk, and adherence to policy; work with staff departments to resolve issues. Maintain awareness of competitive products, rates, and market conditions. Analyze problem credits and meet with clients to develop solutions to minimize loss exposure. Serve as a product specialist and technical consultant to clients and relationship managers when required. Manage multiple accounts in the portfolio, ensuring operational expertise to match client needs, control risk, and maximize cross‑selling potential.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications Bachelor’s Degree or equivalent. Minimum 5 years of lending experience. Minimum 5 years of credit experience. Additional Qualifications Good understanding of all products and services applicable to the target client segment. Knowledge of commercial credit policies and procedures, and bank operations policies. Demonstrated sales and marketing abilities, including cross‑selling skills. Strong credit analysis, accounting, and communication skills. Ability to work independently and in teams, exercising appropriate authority for decisions. Excellent interpersonal, verbal, and written communication skills. General knowledge of bank credit products and underwriting standards.

WHAT'S IN IT FOR YOU?

Compensation Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. The role is eligible for bonus and/or commissions. Benefits and Perks Comprehensive healthcare coverage: Medical, Dental, and Vision plans available the first of the month following start date. Generous 401(k) company matching contribution. Career development through tuition reimbursement and other internal upskilling and training resources. Valued time‑away benefits: vacation, sick, and volunteer time. Specialized health and family planning benefits, including fertility benefits and support programs for cancer, diabetes, and musculoskeletal conditions. Career mobility support from a dedicated recruitment team. Colleague resource groups supporting networking and community engagement.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #J-18808-Ljbffr City National Bank