Vice President, Quality

Vice President, Quality

Georgetown, TX San Carlos, CA

The Vice President of Quality will lead the development, execution, and continuous improvement of CelLink's quality systems to support high-reliability, high-power flexible interconnect products used in electric vehicles, data centers, and other advanced applications. This role is accountable for ensuring quality excellence across CelLink's end-to-end manufacturing operations — from raw materials and roll-to-roll lamination processes through final assemblies and customer delivery.

Working closely with Engineering, Process Development, Manufacturing, Supply Chain, and Customer teams, the VP of Quality will ensure scalable, compliant, and data-driven quality systems that enable rapid product development, production ramp-ups, and global expansion while meeting customer, regulatory, and industry standards.

This role requires a "leader on the floor" mindset, with consistent, hands-on engagement in daily operations and production execution rather than office-based oversight. Success in this position depends on strong operating discipline in high-yield, process-intensive manufacturing environments, with a focus on early defect detection, real-time process control, and rapid escalation of out-of-control conditions.

Essential Duties and Responsibilities

• Provide strategic oversight of production operations to ensure products meet defined quality, reliability, integrity, functionality, and regulatory requirements, with a strong emphasis on preventing field failures.
• Own product reliability across the full lifecycle, including leading and supporting NPI qualification and testing activities to identify risks early and ensure robust launches.
• Partner with executive leadership, management, engineering, and production teams to define, implement, and maintain scalable quality standards and controls across the organization.
• Lead and manage external QA/RA audits and certifications, including ISO 9001, ISO 14001, IATF 16949, and other standards required to support global expansion.
• Establish and oversee a robust field service and customer support framework, including customer issue resolution, RMAs, containment actions, sorting activities, and recovery plans.
• Oversee the customer complaint process, ensuring timely investigation, root cause analysis, CAPA execution, and closure, and prepare trend analyses and quality performance reporting for leadership.
• Identify, document, and ensure timely execution of Corrective and Preventive Actions (CAPA) for internal and external processes to eliminate repeat issues and systemic risk.
• Drive the highest possible product quality while managing cost, implementing effective methods such as AOI, automated inspection, and risk-based controls to improve margins without sacrificing reliability.
• Review, improve, and oversee SOPs, labeling, traceability, and product tracking to ensure full supply chain visibility and compliance.
• Collaborate closely with contract manufacturers, suppliers, distributors, and internal stakeholders to ensure incoming and outgoing quality, including coordinating vendor investigations, repairs, and credits.
• Foster a culture of accountability, ownership, and continuous improvement, where teams are empowered to raise issues early and solve them effectively.
• Contribute to broader organizational objectives by driving quality-led initiatives that support scale, customer trust, and long-term business performance.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Experience/Education

• BS or higher in Mechanical, Electrical, or Chemical Engineering (or related field).
• 7-10+ years in an advanced manufacturing environment
• Experience with quality auditing preferred.
• Experience with Lean Manufacturing and Supply Chain Management.
• Experience with supplier development/management.
• Solid background in Data Analysis as well as Root Cause Analysis.

Knowledge/Skills/Abilities

• Excellent interpersonal, written, and verbal communication skills.
• High emotional intelligence with the ability to exercise sound judgment, tact, and diplomacy when working with internal and external stakeholders.
• Ability to quickly learn and adapt to software systems used in operations and materials control.
• Proficient in Microsoft Excel and Word.
• Strong organizational and prioritization skills.
• Working knowledge of business financials and their impact on quality decisions.
• Self-motivated, hands-on leader with an enthusiastic and accountable leadership style.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Working Conditions/Hours:

Full-time/Salaried

Physical Demands – Office

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is required to stand, walk, sit, reach with hands and arms, and pull/push; climb or balance; and stoop, kneel, crouch, or crawl. The employee must lift and/or move up to 50 pounds without assistance. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

Work Environment – Office

Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and a shop environment, with exposure to high noise levels from operating machines, physical hazards from moving equipment and machine parts, nuisance dust, and skin exposure to ink and chemicals used to run/maintain machines.