Parts Counter Salesperson

Parts Counter Sales Person

Castongia Tractor Fowler is looking for a Parts Counter Sales Person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace and work cooperatively in a team environment.

About Us

Castongia Tractor is a family business with over 85 years of history in the equipment business in Northwest Indiana. We strive to provide excellent customer service and quality products as well as provide a great work environment where our people can grow and thrive.

What We Offer

• Medical, Dental and Vision Insurance
• Life Insurance
• 401K Retirement Savings Plan
• Paid Time Off
• Paid Holidays

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Qualifications

• Have a High School Diploma or equivalent
• Strong Computer Skills
• Have experience with auto parts sales (preferred)
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to lift 50+ lbs
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Castongia Tractor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.