Service Manager

Field Service Technician

Our client, a well-established manufacturer of precision grinding machines in Rolling Meadows, IL, is hiring a Field Service Technician to join its growing service team. This direct hire opportunity is ideal for a hands-on technician who enjoys troubleshooting complex machinery, working independently at customer sites and being part of a company that is expanding its U.S. presence. Senior-level experience is preferred, but the company is open to developing candidates with the right mechanical foundation.

What's the job?

• Install, troubleshoot and repair precision machine tools at customer sites, with a primary focus on smaller grinding machines
• Diagnose mechanical issues and complete repairs largely independently
• Travel to customer locations regionally and nationally as service needs require
• Partner with the Service Manager to prioritize service calls and support customer needs
• Provide hands-on support as the company grows its service capacity and launches a newer machine in the U.S. market
• Share knowledge with less experienced technicians as the team grows

What's needed?

• Strong mechanical aptitude with the ability to understand, troubleshoot and repair complex machinery
• Willingness and ability to travel consistently, as much as 100% of the work week
• Strong problem-solving skills
• Full-time availability
• Trade school graduates, junior technicians and machine operators with a strong understanding of how equipment works will also be considered
• Previous field service experience on machine tools or grinding equipment preferred
• Familiarity with OD grinding, Hardinge or comparable machines is a plus
• Local to the Chicago area preferred

Key Details

• Compensation: $70,000$80,000 base salary
• Location: Rolling Meadows, IL
• Work Model: Onsite
• Benefits: Medical, dental, and vision insurance
• Employment Type: Direct Hire
• Travel: Regional and national, as much as 100% of the work week
• Mileage reimbursement and a company credit card for reasonable travel expenses
• Overtime opportunities
• Opportunity to make a visible impact on a team where growth is driven by service capacity
• Down-to-earth, approachable leadership and a straightforward working environment
• Room to grow alongside a new machine launch in the U.S. market
• Training and development approach tailored to your experience level

If you're looking for a Field Service Technician opportunity with hands-on work, career growth and a supportive team, apply today!