Identity & Access Management Support Specialist (Entry Level - Temporary)

Job Description

Job Description

JOB SUMMARY:

Part technology expert, part problem-solver, and part digital gatekeeper, you'll create accounts, manage user access, and help maintain a secure and efficient environment for colleagues across the organization. If you enjoy helping people, staying organized, and making sure the right doors open for the right people, this could be the perfect role for you. After all, not all heroes wear capes, some just reset passwords and save the day.

This is a temporary employment opportunity to last approximately 6 months.

Office location: Stuart, FL 

JOB SUMMARY:

The Identity & Access Management (IAM) Support Analyst is responsible for supporting the daily operation of the Identity and Access Management program by provisioning, modifying, and deprovisioning access to enterprise systems, banking applications, and technology platforms. This role ensures access requests are processed accurately, timely, and in accordance with established security, audit, and regulatory requirements.

The IAM Support Analyst serves as a primary point of contact for access-related requests and assists with identity lifecycle management activities, including onboarding, transfers, and terminations. The ideal candidate is detail-oriented, customer-focused, able to manage multiple priorities, and passionate about supporting secure access across the organization.

This position works closely with Human Resources, Information Security, IT Service Management, application owners, and business partners to maintain access controls that align with the principles of least privilege and role-based access.

QUALIFICATIONS:

  Basic Qualifications:

• 1-3 years of experience in Information Technology, Identity and Access Management, Service Desk, Information Security, or related support role.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong customer service mindset with the ability to work effectively with both technical and non-technical users.
• Analytical and problem-solving skills with attention to detail.
• Experience working with ticketing systems and service request management strongly preferred.
• Basic understanding of security principles, including least privilege and role-based access control (RBAC).
• Familiarity with Active Directory user administration and security groups.
• Ability to follow documented procedures and maintain accurate records.

Preferred Qualifications:

• Familiarity with Identity Governance or Identity Management solutions such as SailPoint, Identity Governance & Lifecycle, or similar platforms.
• Knowledge of Microsoft Active Directory, Microsoft 365, Azure Active Directory (Entra ID), LDAP, or cloud-based identity services.
• Familiarity with banking or regulated industry environments.
• Exposure to SOX, PCI, FDIC, OCC, or other regulatory and audit requirements.
• ITIL Foundation, Microsoft, Cybersecurity, or IAM-related certifications are a plus!
• Bachelor’s degree in information technology, Computer Science, Cybersecurity, or related field preferred.
• Experience with Service Now or similar platforms.

T he Statements above are intended to describe the general nature and level of work being performed by people assigned to this position.  They are not intended to be an exhaustive list of responsibilities, duties, and skills.  Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry.  It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles.  This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. 

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