Care Coordinator and Scheduler
Phoenix Home Care and Hospice
Job Description
Job Description
Care Coordinator & Scheduler
Location: Independence, MO
Turn Your People Skills Into Purpose Do you thrive in a fast-paced environment, love solving problems, and take pride in helping others?
Then you’ll fit right in at Phoenix Home Care & Hospice.
We’re looking for a Care Coordinator & Scheduler to join our Independence team — someone with a background in scheduling , call center, customer service, or office coordination who’s ready to take their career to the next level.
In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.
What You’ll Do- Match nurses with clients to ensure great care
- Manage and update scheduling systems with accuracy and speed
- Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
- Problem-solve and adapt quickly when changes arise (because they will!)
- Support your team and jump in wherever help is needed
- No two days are the same. You’ll stay busy, challenged, and engaged.
- You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care.
- You’ll be part of a supportive team that celebrates success together.
- Competitive pay and multiple medical plan options
- Signed Offer Letter —we stand by what we promise
- Dental, vision, spousal, and family coverage
- PTO that starts accruing on day one
- 401(k)
- Ongoing training and career growth opportunities
- Recognition programs and a positive, team-centered culture
- Prior office, call center, or customer service experience
- Strong computer skills (Microsoft Office, scheduling, or similar)
- Excellent communication and multitasking abilities
- Reliable, organized, and able to thrive under pressure
- Professional, compassionate, and team-oriented attitude
- Healthcare or home care background a plus — but not required!
At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.
Apply today and discover your new beginning with Phoenix Home Care & Hospice.
Vacancy posted 9 days ago
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