Care Coordinator and Scheduler

Phoenix Home Care and Hospice

Job Description

Care Coordinator & Scheduler

Location: Independence, MO

Turn Your People Skills Into Purpose

Do you thrive in a fast-paced environment, love solving problems, and take pride in helping others?
Then you’ll fit right in at Phoenix Home Care & Hospice.

We’re looking for a Care Coordinator & Scheduler to join our Independence team — someone with a background in scheduling , call center, customer service, or office coordination who’s ready to take their career to the next level.

In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.

What You’ll Do

Match nurses with clients to ensure great care
Manage and update scheduling systems with accuracy and speed
Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
Problem-solve and adapt quickly when changes arise (because they will!)
Support your team and jump in wherever help is needed

What Makes This Role Great

No two days are the same. You’ll stay busy, challenged, and engaged.
You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care.
You’ll be part of a supportive team that celebrates success together.

What We Offer

Competitive pay and multiple medical plan options
Signed Offer Letter —we stand by what we promise
Dental, vision, spousal, and family coverage
PTO that starts accruing on day one
401(k)
Ongoing training and career growth opportunities
Recognition programs and a positive, team-centered culture

What We’re Looking For

Prior office, call center, or customer service experience
Strong computer skills (Microsoft Office, scheduling, or similar)
Excellent communication and multitasking abilities
Reliable, organized, and able to thrive under pressure
Professional, compassionate, and team-oriented attitude
Healthcare or home care background a plus — but not required!

At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.

Apply today and discover your new beginning with Phoenix Home Care & Hospice.

Apply

Vacancy posted 22 days ago

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