Customer Service Representative

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Customer Service Representative Jose Chavez-Lindley Agency | American Family Insurance About the Role: Join the Jose Chavez-Lindley Agency as a Customer Service Representative! You’ll provide excellent service to our clients, assist with their insurance needs, and help grow the business through cross-sales opportunities. This is a great role for someone who enjoys helping people and wants to build a career in insurance. What You’ll Do: Serve as the primary point of contact for customer inquiries and policy servicing Process policy changes, payments, and documentation accurately Identify opportunities to cross-sell additional insurance products Collaborate with licensed agents to support sales goals Earn commissions on any cross-sales you help generate What We’re Looking For: Bilingual in Spanish and English preferred Property & Casualty and/or Life Insurance license preferred, but willing to support candidates interested in getting licensed Experience in customer service or insurance preferred Strong communication skills and attention to detail Friendly, professional, and customer-focused approach Benefits: Competitive hourly pay: $18 to $25/hour based on experience Commissions on cross-sales of insurance products Paid Time Off (PTO), holidays, and sick leave Family leave 401(k) plan with employer match Why Join Us? Work with a trusted American Family Insurance agency that values your growth and success. Enjoy a supportive environment with great benefits and earning potential. #J-18808-Ljbffr JOSE CHAVEZ LINDLEY AGENCY INC