Manager of Electrical Services Operations

Leading Service Operations. Driving Results! Palmer Electric is Central Florida’s leader in Electrical Services with the experience to provide innovative approaches and solutions to the help with all electrical needs. Palmer Electric provides value, innovation, and safety to all. We are very excited to be entering a phase of transformation and seeking a Manager of Electrical Service & Operations to help lead the next chapter of the company. This is a high-impact, hands‑on leadership role focused on improving operational performance and efficiency to build high performance teams and drive sustainable, profitable growth. Since 1951, Palmer Electric has provided electrical services to consumers, businesses, contractors, utilities and more. What You’ll Do Reporting to the President & COO, the Manager of Electrical Service & Operations will oversee the electrical contracting service operations and estimations for commercial and residential projects across existing and new business throughout Florida and particularly in Central Florida. Align field and team leads by establishing clear performance standards and accountability for consistent execution and scalable business expansion. Drive operational strategy focused on scalable revenue growth, strong P&L performance, margin improvement, and long‑term profitability, while supporting the company’s goal of expanding market share and achieving annual sales growth targets of 15% or greater. Analyze current operations and implement strategic improvements, including scalable systems, streamlined processes, performance metrics, and operational standards that improve team work, efficiency, communication, workflow, and execution across departments. Partner with ownership to identify opportunities for business expansion, operational innovation, customer retention, and service enhancement while maintaining exceptional customer satisfaction and long‑term client relationships. Serve as a company ambassador at regional industry and networking events, leveraging market insights to drive operational excellence and identifying strategic growth opportunities. What We’re Looking For 15+ years in the electrical contracting business with a focus on managing customer service, operations and estimations for commercial and residential projects in Central Florida a must. Proven record of leading teams, driving operational strategy and customer service excellence. Must be an established professional with deep, active roots in the Central Florida electrical and construction business community. College degree a plus. FL electrical license and/or AC licensing required. Well versed in operational and financial oversight, and P&L management with a focus on driving performance, profitability, and operational efficiency. Proficient with software and technology used to manage projects, scheduling, and operations within the electrical contracting industry. Customer service oriented along with excellent communication and interpersonal skills. Must reside in the Central Floria area. Generous Base Salary plus Performance-Based Bonus PTO and Holiday Pay Medical, dental, and vision insurance 401(k) Short/long‑term disability and life insurance Company vehicle with gas card Palmer Electric is an equal opportunity employer. #J-18808-Ljbffr PALMER ELECTRIC