Academic Resource Center Director
University of Mount Olive
he University of Mount Olive is seeking a motivated and organized individual to serve as the Academic Resource Center Director. As a key member of the Learning Commons team, the individual in this role will play a crucial role in codifying and administering various services and programs offered by the Academic Resource Center (ARC) for both face-to-face and online student populations. This includes overseeing initiatives for high-risk students, managing a caseload of undergraduate students on academic probation, and planning and marketing academic support programming. The ideal candidate will have experience in academic support service delivery, staff or student supervision, and will demonstrate strong interpersonal and communication skills. This role offers the opportunity to make a significant impact on student retention and success at the University of Mount Olive. This campus-based position is 12 months with a schedule that involves evening and/or weekend work as required. Responsibilities include: Codifying, building out, and administering pre-determined services and programs offered by the Academic Resource Center for both the face-to-face and online student populations (Learning Accountability Program (LAP), Learning Clinics, Peer Tutoring, Supplemental Instruction, Solutions in One Session, Differentiated Instruction, and Guided Collaborative Learning) Interviewing, hiring, training, supervising, scheduling, and evaluating part-time staff (primarily students) and faculty service within the Academic Resource Center Creating, delivering, and evaluating quality monthly academic support programming (i.e. structured student success workshops) for undergraduate and graduate students for both the seated and online modalities Managing a caseload of undergraduate students who are on academic probation through individualized academic support and Learning Accountability Plans Collaborating with Office of Academic Affairs by providing requested data/documentation as it relates to frequency of attendance, strategies, etc. that are employed with students with an academic probation sanction Expanding upon the implementation of ongoing retention related initiatives for high-risk students Serving as the initial point of contact for students entering the Academic Resource Center Demonstrating assessment technique and continuous improvement efforts through the development and submission of an annual assessment plan and report for the Academic Resource Center in accordance with the Institutional Effectiveness Policy Managing the Academic Resource Center budget Serving as system administrator and trainer for end-users of university software that tracks the efforts of the Academic Resource Center and as web content editor for the Academic Resource Center external and internal websites Representing the Academic Resource Center to faculty, staff, and students at various events and/or meetings Displaying intentional collaboration, teamwork, and collegiality with other directors of the cognate offices in the Learning Commons, faculty, and staff Participating in university committees, task forces, and initiatives such as student retention Minimum Qualifications: Master’s degree with two years of teaching experience, with a preference of experience in a higher education setting, and experience in staff or student supervision. The University of Mount Olive requires candidates to be legally authorized to work in the United States without requiring current or future visa sponsorship. To Apply: Submit a cover letter, resume, and a list of three professional references by email. Review of applications will begin immediately and will continue until the position is filled. The University of Mount Olive is an Equal Opportunity Employer committed to a diverse faculty, staff, and student body and welcomes applicants from underrepresented groups. Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No
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