Medical Collector/Biller

Job Description

Job Description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Location: 113 Crossways park drive, Woodbury NY
Job Type: Full-Time
Compensation: $50,000–$60,000 per year 

Position Summary

Integrated ENT Allergy & Immunology is seeking a motivated, detail-oriented Medical  
Collector/Biller to join our Revenue Cycle team. The Medical Collector is responsible for  
managing outstanding insurance and patient accounts, resolving billing discrepancies,  
appealing denied claims, and ensuring timely reimbursement while delivering exceptional  
Customer Service. The ideal candidate possesses strong analytical, communication, and  
Problem-solving skills and thrives in a fast-paced healthcare environment. 

Key Responsibilities
• Monitor and follow up on outstanding insurance claims and patient account  
balances to ensure timely reimbursement. 
• Contact insurance carriers regarding claim status, payment delays, denials,  
underpayments, and reimbursement discrepancies. 
• Research, investigate, and resolve denied, rejected, or underpaid claims in  
accordance with payer guidelines. 
• Prepare and submit claim appeals with all required supporting documentation. 
• Review Explanation of Benefits (EOBs), remittance advice, and payer  
correspondence to identify and resolve payment issues. 
• Communicate professionally with patients regarding outstanding balances,  
insurance coverage, and payment responsibilities. 
• Establish payment arrangements with patients in accordance with company  
policies. 
• Accurately document all collection activities, communications, and account  
updates within the billing system. 
• Collaborate with Medical Billers, providers, and administrative staff to resolve  
account discrepancies and improve reimbursement outcomes. 
• Maintain assigned accounts with receivable work queues while meeting  
productivity and collection goals. 
• Identify billing trends and recurring payer issues and communicate findings to  
leadership. 
• Ensure compliance with HIPAA, federal and state regulations, payer requirements,  
and company policies. 
• Maintain strict confidentiality of all patients, financial, and organizational  
information. 
• Perform additional revenue cycle and collection of duties assigned. 

Required Qualifications
• Associate degree in Business Administration, Healthcare Administration,  
Accounting, or a related field preferred, or an equivalent combination of education  
and experience. 
• Previous experience in medical collections, medical billing, accounts receivable, or  
healthcare revenue cycle operations preferred. 
• Knowledge of Medicare, Medicaid, commercial insurance plans, and medical  
claims processing. 
• Basic proficiency with electronic medical record (EMR) systems, billing software,  
and Microsoft Office applications. 
• Strong understanding of insurance billing procedures, collections processes, and  
Reimbursement practices. 
• Ability to interpret Explanation of Benefits (EOBs) and insurance remittance advice. 
• Excellent organizational skills with the ability to manage multiple priorities  
simultaneously. 

Knowledge, Skills & Competencies

• Strong verbal and written communication skills. 
• Exceptional customer service and interpersonal skills. 
• Excellent analytical and problem-solving abilities. 
• High level of accuracy and attention to detail. 
• Ability to prioritize tasks and meet deadlines in a fast-paced healthcare  
environment. 
• Ability to work independently while contributing effectively as part of a collaborative  
Team. 
• Professional judgment when handling confidential patient and financial  
information. 
• Strong negotiation and conflict-resolution skills. 
• Commitment to providing outstanding service while maintaining professionalism  
and empathy during patient interactions.