Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

McDonald's Works for Me

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

  • Competitive pay
  • Medical, dental and vision coverage
  • Paid time off equal to 2% of gross earnings
  • Unpaid Leaves of Absence
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Discount programs
  • Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Commerce Township, MI vacancy
  •  ...Description George Job Title: Guest Experience Lead Reports to: General Manager FSLA Status: About Us Common Citizen is proud to be a Michigan-based cannabis company committed to changing the social stigma that prevents people... 
    Suggested
    Work from home
    Shift work

    Common Citizen

    Pontiac, MI
    5 days ago
  •  ...daily operations. The ideal candidate has at least two years of supervisory experience in the quick service industry and a high school education. Responsibilities include focusing on sales, guest satisfaction, and maintaining restaurant cleanliness and product quality.... 
    Suggested
    Full time

    Checkers & Rally’s Drive-In Restaurants

    Waterford, MI
    5 days ago
  • A global fast-food chain is seeking a Guest Experience Lead in Novi, Michigan. This full-time entry-level position involves ensuring guest satisfaction, addressing concerns, and promoting app benefits. Ideal candidates will have strong customer service and teamwork skills... 
    Suggested
    Full time
    Flexible hours

    McDonald's

    Novi, MI
    5 days ago
  • $14.5 per hour

    Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Perks...  ...benefits This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are... 
    Suggested
    Flexible hours

    McDonald's

    Wixom, MI
    2 days ago
  • $15 - $17.05 per hour

    Overview Join to apply for the Guest Experience Lead role at McDonald’s . Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Benefits Competitive pay from $15.00 per hour - 17.05 / hour plus cash incentives... 
    Suggested
    Hourly pay
    Full time
    Flexible hours
    Shift work

    McDonald's

    Novi, MI
    4 days ago
  • Workstream is looking for a Restaurant Manager in Novi, Michigan, to lead their team while ensuring a 5-star guest experience. Responsibilities include recruiting, training, and managing staff, overseeing restaurant operations, and maintaining brand standards. Ideal candidates... 

    Workstream

    Novi, MI
    4 days ago
  • $15.73 - $15.98 per hour

     ...is seeking an Assistant Store Manager to establish and maintain guest services. The role involves supporting the Store Manager,...  ...company policies. Candidates must have prior retail or management experience and be able to perform various physical tasks. This is a full-time... 
    Hourly pay
    Full time

    Spencer's

    Novi, MI
    1 day ago
  • TOCA Football in Wixom, MI is seeking a Lead Experience Associate to enhance guest experiences and lead a high-energy team. The successful candidate will own guest interactions, manage shift operations, and ensure smooth functioning of the soccer center while coaching... 
    Shift work
    Weekend work
    Afternoon shift

    TOCA Football

    Wixom, MI
    3 days ago
  • TOCA Football in Richmond, OH is looking for a Lead Experience Associate who will oversee guest interactions and ensure a memorable experience. This role involves greeting guests, addressing their needs, and managing daily operations to maintain a welcoming environment... 
    Flexible hours
    Weekend work
    Afternoon shift

    TOCA Football

    Novi, MI
    5 days ago
  •  ...destination in Metro Detroit. This role involves leading daily restaurant operations, recruiting...  .... As a key player, you will drive guest satisfaction and work closely with...  ...Candidates should have 3+ years of management experience and a passion for exceptional... 

    The Chef Agency

    Clarkston, MI
    5 days ago
  • Dunkin is seeking a Restaurant Manager to lead a store team, ensuring exceptional guest experiences and smooth daily operations. This franchise role emphasizes leadership, scheduling, inventory control, and adherence to brand standards. The ideal candidate demonstrates... 
    Weekend work

    Workstream

    White Lake, MI
    1 day ago
  •  ...Restaurant Group, Inc. is seeking a Shift Lead to support management in a fast-paced Panda...  ...Novi, MI. You will help create a welcoming guest environment and lead the team during shifts, while gaining hands-on cooking experience and opportunities to develop staff. The role... 
    Shift work

    Panda Restaurant Group Inc

    Novi, MI
    2 days ago
  • Panda Restaurant Group in Novi, MI is seeking a Shift Lead to support management, maintain a welcoming dining environment, and help deliver Panda’s signature service. You will gain hands‑on experience in kitchen tasks, oversee team during shifts, and develop operational... 
    Shift work

    Panda Restaurant Group

    Novi, MI
    1 day ago
  • Nothing Bundt Cakes is seeking a Lead/Key Holder to create a warm, welcoming bakery environment and to engage guests with delightful service. You will manage orders, assist cake decoration, and ensure accurate POS transactions while supporting daily operations and safety... 
    Flexible hours

    Nothing Bundt Cakes

    Novi, MI
    5 days ago
  •  ...for the operation of a single store, including hiring, coaching associates, and driving financial results to ensure exceptional guest experiences. We provide an 8+ week leadership training program and ongoing mentorship to support your success. This role requires a high... 
    Relocation

    Panda Restaurant Group Inc

    Novi, MI
    2 days ago
  •  ...seeks a Front Office Supervisor to oversee daily front desk operations and ensure exceptional guest service. You will supervise front desk staff, manage check-in/out experiences, and address guest concerns with professionalism. Responsibilities include coordinating room... 

    Four Points by Sheraton

    Novi, MI
    4 days ago
  •  ...overseeing restaurant operations, achieving sales, and maintaining high food quality standards while leading the team passionately. The ideal applicant has at least 3 years of experience in a high-volume, casual dining environment. Benefits include a starting salary of $50,000... 
    Casual work

    Blue Ribbon Restaurants & Buckeye Barbeque

    Novi, MI
    3 days ago
  •  ...for its fast-casual Mediterranean restaurant in Waterford Charter Township. In this role, you will lead the team, drive results, and create outstanding guest experiences. Key requirements include prior restaurant and GM experience, strong leadership abilities, and the... 
    Casual work

    Ontario Trillium Foundation

    Waterford, MI
    1 day ago
  • A local bakery is seeking a Lead/Key Holder to create a welcoming environment for guests and ensure smooth bakery operations. This role involves engaging with customers, processing orders, and maintaining product knowledge. The ideal candidate will demonstrate exceptional... 
    Local area
    Flexible hours
    Shift work
    Early shift

    Nothing Bundt Cakes #233

    Novi, MI
    5 days ago
  •  ...to oversee the daily operation of a single store, hire and guide staff, and drive financial results while ensuring exceptional guest experiences. New leaders will participate in an 8 or more weeks of store leadership training and receive mentorship to support... 

    Panda Restaurant Group

    Novi, MI
    4 days ago
  •  ...Mediterranean restaurant in Novi, Michigan, is seeking a dedicated General Manager. This vital role requires restaurant and leadership experience, as well as a passion for food and people. The General Manager oversees daily operations, ensuring quality customer service and... 
    Casual work

    Ontario Trillium Foundation

    Novi, MI
    1 day ago
  • Five Below in Novi, MI is hiring a part-time Support Lead to supervise store operations and deliver the Five Below experience. You will oversee crew performance, train staff on the BEST customer service approach, and step in as Manager on Duty when needed to ensure smooth... 
    Part time
    Flexible hours

    Five Below

    Novi, MI
    4 days ago
  •  ...environment that becomes the “third home” for our guests — where they learn, where they live, and...  .... Everyone deserves the opportunity to experience the joy and fulfillment that sports can...  ...squad! Whew! Job Highlights Job Title: Lead Experience Associate Location: Richmond,... 
    Part time
    Shift work
    Night shift
    Afternoon shift

    TOCA Football

    Novi, MI
    5 days ago
  • CEC Entertainment is seeking an Assistant Manager to lead a team at Chuck E. Cheese, focusing on delivering exceptional guest experiences. You’ll be responsible for daily operations, staff development, and maintaining a high-energy environment where guests leave happy.... 

    CEC Entertainment

    Novi, MI
    1 day ago
  • StoryPoint is seeking an Executive Chef to lead the culinary and dining departments at our New Hudson, MI community. You will drive plate presentation, resident satisfaction and overall dining quality, while managing budgets, menus, and staff performance. The role demands... 

    StoryPoint

    New Hudson, MI
    3 days ago
  •  ...Ulta Beauty in Novi, MI is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, and guest coordinators, delivering an exceptional guest experience and driving top-line sales across services and retail. You will oversee staffing, training... 

    Ulta Beauty

    Novi, MI
    2 days ago
  • $18 per hour

     ...Sky Zone Park Team Lead Sky Zone - Who are we? We're the people that like...  ...departments (by creating memorable moments for our guests, providing guests with information, and...  ...work, schooling, or extracurricular experiences. ~ Minimum of 6 months of work... 
    Work experience placement
    Shift work
    Night shift
    Weekend work

    Sky Zone

    Commerce, MI
    4 days ago
  • $50k - $120k

    A leading pharmacy retailer in Waterford Charter Township is seeking a Store Manager to oversee operations and enhance customer experiences. Responsibilities include team management, sales analysis, and ensuring compliance with regulations. A Bachelor’s degree along with... 
    Full time

    Walgreens

    Waterford, MI
    1 day ago
  •  ...store operations, including managing sales, asset protection, and human resources tasks to ensure a great customer experience and profitability. You will lead by example, train and coach associates, supervise scheduling, merchandising, and cash handling, and help drive a... 

    Soma

    Novi, MI
    5 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Milford. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training to... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Milford, MI
    15 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!