Lead Specialist - Area Account Mgt
Energy Transfer Partners
Lead Specialist - Area Account Manager
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 47 U.S. states, Puerto Rico, Europe, and Mexico. The Partnership's midstream operations include an extensive network of approximately 9,500 miles of pipeline and over 100 terminals. This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent dealers, commercial customers, and distributors.
At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.
Summary:
The position of Lead Specialist - Area Account Manager is a key member of the sales and operations team. This position requires a proven leader with a strong business acumen, excellent communication and relationship-building skills and a passion for success.
This position is primarily responsible for their area strategy, growing our existing customer base and EBITDA, exhibiting role model behaviors, exceeding our customers' expectations by maintaining our philosophy of going above and beyond by exemplifying superior customer service standards.
Territory will be based in and around Raleigh North Carolina, with travel responsibilities to southern Virginia and South Carolina.
Essential Duties and Responsibilities:
- Manages preparation of annual budget, and growth capital requirements for area and assigned key customers.
- Develops strategy for specific geography to deliver growth objectives
- Salesforce inputs, leads, opportunities, etc.
- Manages all administrative functions relating to relationship between Sunoco and its customers. Develops and manage sales, revenue, capital and expense budgets. Resolution of problems and implementation of programs and initiatives. Completes all administrative functions (i.e. "Smiles, Dials, Miles" metrics) as required in a timely manner.
- Manages the growth capital process; including identification of capital opportunities, development of revenue projections and oversight of the projects when approved. Manages new business economic approval process and prepare project packages for management signatures.
- Ability to interact with and influence people with varied backgrounds, styles and origins. Ability to positively interface with supporting departments in the branded business unit as well as others (Supply, Pricing, Legal, Contract, Procurement, General Accounting, Credit, Human Resources, Marketing Services, Credit Card Services).
- Provides superior customer service by responding efficiently and in a timely manner.
- Sets an example for customers in the management of Health, Environment and Safety. Conducts or coordinates training as necessary. Corrects areas of non-conformance to assure full compliance in all areas of HES.
- Provides on-going communication to management on competitive information, pricing and relevant market changes.
- Proactively manages the renewals of existing key customers.
- Responsible for profit and loss of entire area and fuel volume analysis. Develops action plans related to findings.
- Grows sales and participation in the value added programs (APlus Franchise, loyalty, fleet and other income)
- Develops site-level strategic plans focused on delivering increased EBITDA, Free Cash Flow and organic sales growth
- Develops reports and metrics based on outcomes of business operations and develops initiatives to maximize operational effectiveness.
Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
- Bachelor's degree in business or equivalent work history
- 8+ years of relevant work experience
- 8 years management experience in the petroleum industry preferred.
- Ability to travel 50 - 75% of the time with overnight stays required.
- Complete all travel and expense related reports
- Must be flexible to work evenings and weekends
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