Accounts Receivable Specialist

Accounts Receivable SpecialistOTR Solutions is an innovator in the transportation industry providing a suite of factoring, fuel, and business management focused solutions. We help new and established companies get fast access to the funds they need for daily operations. As a Private Equity backed FinTech company, we are looking to grow our best-in-class financial organization.As an Accounts Receivable Specialist, you are a key facilitator in OTR's critical Invoice-to-Cash ("I2C") process, working with our robust portfolio of more than 10k transportation clients to maintain an efficient cash flow cycle. You will act as liaison and collaborator between carriers, brokers, shippers, and other stakeholders to facilitate ease of business flow and resolve issues. You will monitor accounts, track payments, and provide customer service and support. You will be responsible for collecting payments on behalf of OTR and our clients. You will act as liaison between clients, and debtors to facilitate any financial issues that arise.Responsibilities:Consult with customers to determine payment status and resolve overdue paymentsMonitor accounts, identify payment trends, and communicate issues to appropriate partiesTrack payment on client invoices to ensure timely paymentsReconcile internal receipts to open invoicesAdvise clients of necessary actions and strategies for debt repaymentOrganize and record information about financial status of clients and collection effortsObtain cleared checks, invoices and back-up for accounts that remit to third partiesProactively identity fraud delays in paymentContact bond companies to file claims and write letters for delinquent accountsProvide client support and perform various administrative functions for assigned accountsCommunicate with the team about the activity of daily operationsWhat we look for:Bachelor's degree in Business or related fieldExceptional communication, organizational, and problem-solving skillsTeam player with multi-tasking and prioritizing abilitiesProfessionalism and strong customer service skillsAbility to handle difficult conversationsProficiency in MS Excel and related computer knowledgePerks and Benefits:Eligibility for Individual and Company bonus programsMedical, Dental, Vision, Life/ AD&D Insurance, Short-Term DisabilityPet Insurance, Paid Family Leave, Employee Assistance ProgramFully Paid Maternity Leave401(k) with Company MatchingGenerous PTO, Sick/Mental Health Days, Flex Holidays + Company Paid HolidaysTravel Stipend to support Work Life BalanceLeadership Development and TrainingContinuous Learning + Professional enhancementsWeekly Catered Lunches + Casual Dress CodeCompany Paid Fitness MembershipVolunteer Days and Opportunities with Company-Partnered CharitiesInternal Inclusion programsOTR's mission is to create exceptional value for our clients by providing industry leading financing and back-office solutions. Three pillars that are crucial to supporting that mission are outstanding customer service, technology that creates efficiency for ourselves and our customers, and a culture that provides the opportunity for employees to achieve greatness.OTR Solutions is an Equal Opportunity Employer