Senior Record Retrieval Specialist (29738)
ISG (Information Services Group)
divh2Senior Record Retrieval Specialist/h2pFully Remote Danvers, MA 01923/ph3Overview/h3pSalary Range $15.00 - $15.00 Hourly Job Shift Monday - Friday/ph3Description/h3pTake your career to the next level with this unique opportunity for growth and development within a dynamic national company! ISG provides national claim and litigation support to the insurance and legal communities. We help our clients achieve optimal claim outcomes. We are looking for a Senior Record Retrieval Specialist to join our Medical Records team./ppstrongJob Description/strong/pp***ONLY CANDIDATES WITH PRIOR RECORD RETRIEVAL EXPERIENCE WILL BE CONSIDERED***/ppAs a Senior Record Retrieval Specialist, your main responsibility is to obtain the requested materials and supply those back to the requesting party in a timely manner./ppstrongEssential Duties and Responsibilities/strong/ppAll duties and responsibilities are essential job functions and are subject to possible modifications to reasonably accommodate individuals with disabilities./pulliData Entry;/liliFollow-up with providers (via phone, email, fax). This job requires frequent phone work;/liliReview of prepayment requests for accuracy and then inputting those into our system;/liliAnswering status requests made by the client;/liliProcessing rejections based on the client protocol;/liliReviewing the requested materials for accuracy and supplying those in a final version to the requesting party./li/ulpISG is a technology-driven company that believes superior customer service is the core of a business relationship. We are fueled by technology and powered by people. If this opportunity is a match for you, we welcome you to apply!/ppJob Type: Full-time/ph3Qualifications/h3ulliPrior experience in record retrieval (whether from the vendor side or the physicians side);/liliExcellent written and verbal communication;/liliStrong work ethic;/liliStrong computer skills;/liliEffective organizational skills;/liliAbility to Multi-Task;/liliDetail-oriented;/liliAbility to work independently in a remote setting;/liliKnowledgeable of basic Microsoft Office Programs (preferred);/liliAppropriately maintaining the diary schedule set in place for follow-up;/liliAbility to adhere to multiple client protocols;/liliEntering accurate diary entries in the system for all events regarding workflow;/liliResponding to client inquiries in a timely and appropriate manner;/li/ul/div
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