Temporary Seasonal Hospitality Support Associate, Washington D.C.

Herms Washington D.C. Boutique Seasonal Hospitality Support Associate

The Herms Washington D.C. Boutique opened in 2015 and focuses on providing extraordinary service to clients as a part of the Southern Region. This position will report to a member of the store management team and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Temporary Seasonal Hospitality Support Associate provides clerical support for both front and back of house operations in the Herms boutique. The Temporary Seasonal Hospitality Support Associate position begins in November and will go through December 31st.

Support main floor traffic by greeting all clients, determining client needs, and escorting them to appropriate floor or sales associate.

Support beverage service to clients in alignment with brand standards. Ensure that beverage supplies are appropriately stocked in partnership with management.

Provide hospitable services, such as bringing coloring books to kids.

Support the sales team with selling process; hanging merchandise, returning merchandise to floor, retrieving stock, physical preparation of stock room.

Organize and prioritize workstation and selling floor to support the sales effort ensure all items (bags, boxes, note cards, ribbons, stationery and the like) are always stocked, maintain selling floor merchandise standards, straightening, filling in, etc.

All other duties assigned by supervisor.

NO supervisory, budget, or decision making responsibility.

Strong communication skills.

Customer service oriented.

Detail oriented.

Strong organizational skills.

Computer skills: Microsoft Office.

Ability to handle difficult situations with grace, compassion and composure.

Ability to lift between 0-25 lbs. without assistance.

Regular in-person work at a Company-designated work location is an essential function of this position.

The range for this position is $20.00 to $23.00 per hour. Actual rates are determined based on job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Since 1837, Herms has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herms, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Herms is dedicated to keeping production in France through its 42 workshops, The Herms organization is also a truly global community with a network of 310 stores in 49 countries. Herms employs more than 15,000 people worldwide with over 6,000 of the workforce being Herms craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Herms, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herms' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herms wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress.

Family is at the heart of Herms. At Herms of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herms of Paris we are proud to be an equal opportunity workplace.