General Manager

Overview General Manager is responsible for leading the store and managing a team that includes a Visual Sales Manager, a Training Manager, and an Operations Manager. The role drives exceptional customer service, business performance, and strategic goals. Responsibilities Build effective teams and develop talent. Drive engagement through collaboration with Area Director and Store Managers. Communicate effectively with staff, Area and Regional Directors, and customers. Instill trust and ensure accountability. Lead by example on the sales floor. Improve results by achieving payroll and sales goals. Manage payroll expenses and labor plans efficiently. Benefits Rewarding pay to recognize value. Competitive health, dental, and vision plans. 401(k) retirement savings plan with optional investment guidance through Fidelity. Access to the "1equals3" benefits portal. Competitive sick pay and PTO. Basic life insurance, disability insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and FSAs. Parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program. Paid holidays, gym membership discounts, and transportation benefits. Employee discounts on products and services. Service awards and retirement gifts. Employee Resource and Affinity Groups. Qualifications Passionate about engaging with people and providing customer service. Minimum ten years of leadership and coaching experience. Track record of guiding employee career growth. Excellent written and oral communication skills. Strong time management and organizational skills. Knowledge of retail industry and ability to adapt to change. Strong selling ability and understanding of customer needs. Continuous learner, eager to use technology for customer experience. Take pride in the store and desire to delight people. The Container Store promotes a smoke-free, drug-free environment. We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act. #J-18808-Ljbffr