Customer Service Representative
Rocsstores
- Entry-Level Customer Service Representative**Roach Energy | Join Our Team!**Are you a people person who enjoys helping others, staying organized, and keeping things running smoothly? Roach Energy is looking for a dependable, customer-focused **Customer Service Representative** to join our team!This is a great opportunity for someone looking to grow their administrative and customer service skills in a professional, team-oriented environment. We’re looking for someone with a positive attitude, strong follow-through, and the ability to manage multiple tasks while providing excellent customer service.**Customer service experience is required.*****Knowledge of Cargas software is a plus!***### What You’ll Do* Answer incoming calls, greet visitors, and serve as a first point of contact for customers.* Provide friendly, professional customer service by phone and in person.* Process new customer accounts, delivery information, service requests, and payments.* Review customer accounts and statements for accuracy and assist with account reconciliation.* Process credit card payments and log customer payments.* Provide administrative support, including filing, mail distribution, and invoice and statement mailing.* Assist walk-in customers and provide backup support to the sales team.* Use Microsoft Word, Outlook, Excel, and other computer systems to complete daily tasks.* Perform other duties as needed to support the team.## Qualifications### What We’re Looking For* Previous customer service experience is **required**.* Strong communication and telephone skills.* Basic computer skills and comfort learning new software.* Excellent organization, attention to detail, and multitasking abilities.* A positive attitude and a willingness to learn and help others.* Dependability, punctuality, and good attendance.* The ability to work independently while contributing to a team.* A valid driver’s license and reliable transportation.* Willingness to work extended hours during peak season.* Ability to successfully pass required background and drug screenings.### What We Offer* **Medical, Dental & Vision Insurance — Eligible on Day One!*** **401(k) with a 4% Company Match*** Generous Paid Time Off* Competitive Pay Based on Experience* A supportive team environment with opportunities to learn and grow
- J-18808-Ljbffr Rocsstores
Vacancy posted 2 days ago
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