General Manager

As the General Manager (GM ) youre the ultimate leader of the storesetting the vision driving results and inspiring your team every day. You ll take ownership of everything from daily operations and store profitability to team development and customer satisfaction. With your leadership your team will work together to hit performance goals and grow the business to ultimately create an unforgettable experience for our customers and Associates alike.

What Youll Do :

• Oversee daily store operations ensuring safety service and efficiency while maintaining compliance with audits policies and all regulations.

• Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends control costs reduce waste and manage cash procedures to ensure profitability.

• Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results.

• Ensure store-wide safety service and operational excellence by executing policies driving compliance managing safety programs and implementing continuous improvement initiatives.

• Champion company initiatives communicate the why behind changes and ensure successful implementation and long-term adoption of programs and processes.

• Create an inclusive collaborative team culture focused on achievement motivation and customer service.

• Hire train and develop a high-performing team through coaching performance management and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes training and onboarding.

• Maintain proper coverage in a 24/7 environment through s trategic scheduling and resource allocation .

• Ensure a seamless and satisfying shopping experience by actively responding to customer feedback resolving issues and creating plans to exceed expectations.

Benefits :

• We are committed to offering inclusive meaningful benefits and rewards that support our Associates financially physically and emotionally. At Wawa extensive benefits are available to Wawa Associates. These include medical dental vision and mental health benefits ESOP (Employee Stock Ownership Plan) 401(k) matching Education Assistance Program store discounts paid time off paid parental leave and access to additional benefit and wellness programs.

• Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

• High School Diploma or GED equivalent

• Flexible availability to work various shifts including weekends and holidays to meet business needs

• Proven leadership experience in fast-paced retail food service or fuel environments

• Proven ability to coach develop and inspire career growth in individuals

• Excellent communication customer service and relationship-building skills

• Highly organized detail-oriented and able to manage multiple priorities independently

• Skilled in problem-solving critical thinking and decision-making

• Solid understanding of store financials and their impact on business performance

• Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results.

Wawa will provide reasonable accommodation to complete an application upon request consistent with applicable law. If you require an accommodation please contact our Associate Service Center at .

Wawa Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be accordance with federal state and local laws we recruit hire promote and evaluate all applicants and Associates without regard to race color religion sex age national origin ancestry familial status marital status sexual orientation or preference gender identity or expression citizenship status disability veteran or military status genetic information domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Required Experience:

Director