VP of Operations

Job Description

Job Description

Vice President of Operations
Everblue  ·  Huntersville, NC  ·  HybridAbout EverblueEverblue helps government agencies and nonprofits run better through software, program management, and workforce training. Our work powers the Weatherization Assistance Program, IRA Home Energy Rebates, and dozens of other programs that make a real difference in real people’s lives. We’re a small, mission-driven team that’s low-ego, hardworking, and obsessed with getting it done and done right.The roleWe’re hiring a Vice President of Operations to lead the day-to-day execution of Everblue’s business. You’ll report directly to the President and own the operational engine: customer relationships, contract delivery, team performance, and bottom-line results.What you’ll own

• Leading people. Hire, develop, and (when needed) part ways with teammates across multiple divisions so we deliver excellent work without drama.
• Owning customer relationships. Become the senior-most Everblue point of contact for our biggest clients. Earn their trust. Protect existing revenue and grow it.
• Driving profitability. Manage contract deliverables so customers are delighted and the economics work. Spot risks early. Find the clever path.
• Setting operational rhythm. Build the cadence, dashboards, and accountability that keep the company humming without micromanagement.

• 5 to 10 years of progressively senior operational leadership. Titles vary (GM, Head of Ops, agency principal, program director); results matter more.
• Real experience hiring, firing, and developing leaders.
• Someone who stays curious and keeps ego low . You’d rather get the right answer than be the smartest person in the room.
• Customer instinct. You build trust with senior client stakeholders quickly and keep it.
• Commercial cleverness. You deliver excellent work while keeping the P&L healthy.
• A bias to deliver on the intent behind every task , not just the letter of it. When you’re handed a problem, you go figure it out. No excuses, no reminders needed. (If A Message to Garcia doesn’t already mean something to you, give it a read.)
• Government, nonprofit, energy, training, or workforce program experience is a plus, not a requirement.

• Mission-Driven. We get it done and done right. We deliver on the intent behind every task. We own the outcome.
• Relentless Pursuit of Excellence. We challenge the status quo, stay curious, keep ego low, and stay efficient and resourceful.
• People First. We lead with trust, stay personable and real, and work hard and play hard.

• Mission that matters. Your work powers real workforce, energy, and efficiency programs across the U.S.
• Hybrid setup based at our Huntersville, NC office. Flexible enough to do great work and have a great life.
• Competitive compensation with bonus eligibility, a SIMPLE IRA with company match, and a health reimbursement program.
• A small, capable team that moves fast, ships well, and stays out of each other’s way.

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