Quality Manager

Quality Manager C.R. Daniels, Inc. - Ellicott City, MD For over 108 years, C.R. Daniels, Inc. has been a diversified U.S. manufacturer specializing in textile, plastic, and metal fabrication. We serve a broad range of customers, including government and commercial customers, by delivering high-quality, engineered products built to precise specifications. We are seeking a Quality Manager to lead and continuously improve our Quality Management System while supporting day-to-day manufacturing operations. This is a hands-on leadership role responsible for ensuring compliance, driving corrective actions, and maintaining the highest standards of product quality. ------------------------------------------------------------------------ Position Summary The Quality Manager is responsible for planning, implementing, and maintaining quality systems and processes to ensure products meet customer, regulatory, and internal requirements. This role works closely with manufacturing, engineering, and sales to drive continuous improvement and resolve quality issues. ------------------------------------------------------------------------ Essential Duties and Responsibilities - Understand and implement customer-specific quality requirements, including drawings, specifications, and supplier quality manuals - Oversee receiving, in-process, and final inspections to ensure product conformity - Lead and manage the nonconforming material process, including disposition and documentation - Initiate, investigate, and drive corrective and preventive actions for internal and customer-related issues - Identify and implement risk management activities within assigned departments - Serve as the primary quality interface with sales regarding product quality concerns and resolutions - Develop and maintain inspection plans, checklists, and quality documentation - Review and approve: - - Quote Requests and resulting customer contracts - Purchase Orders issued to external suppliers - Plan and supervise quality activities to ensure products meet or exceed customer expectations - Maintain and continuously improve the Quality Management System (QMS) in accordance with the Quality Manual and applicable standards (ISO 9001:2015 / AS9100D, CMMC Level 2) - Conduct and oversee internal audits and support external/customer audits - Train, mentor, and supervise inspection and quality personnel - Maintain accurate and complete quality records and documentation - Analyze quality data to identify trends and drive continuous improvement initiatives ------------------------------------------------------------------------