Branch Operations Manager

Branch Operations Manager

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What you'll get to do:

The Operations Manager oversees all aspects of the operation with direct supervision of all warehouse and transportation activities as well as being responsible for the operating performance of the branch. This position is responsible for ensuring the safe, cost-effective, and timely movement of products. This involves supervising the picking, packing, and shipping of orders and is responsible for the training and development of all warehouse and delivery employees. This position assures adequate planning, staffing, equipment needs, procedural compliance, and inventory accuracy.

The Operations Manager is responsible for managing the daily activities of the Branch Operations involving transportation, warehousing, and related services to achieve customer service, satisfaction, and cost objectives. The Operations Manager is also responsible for ensuring the Branch operates with safety as the utmost priority for both employees and customers.

Responsibilities:

• Create a culture of safety, productivity, and process efficiency where employees are developed and know how their work is evaluated and fits into the big picture.
• Directs and monitors compliance with company policy and procedures.
• Participates with senior management in developing strategies to meet short- and long-term company objectives.
• Establishes procedures and motivates employees to ensure the highest standard of quality and customer satisfaction.
• Implements and maintains cost-effective measures to ensure warehousing efficiencies.
• Develops and maintains effective inventory control measures.
• Supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal, and professional development of subordinates.
• Work directly with vendors, buyers, planners, replenishment, transportation, distribution, and compliance areas.
• Work with your colleagues to deliver the Branch team KPIs. Understand the KPIs relating to Operations and have action plans in place to deliver them.
• Lead and implement all key projects relating to the operations within the Branch.
• Provide cost-effective ideas/plans to help improve the operation and deliver the wider operation network objectives.
• Manage the Will Call business to ensure customers are provided a high level of service:

What we're looking for:

• Bachelor's degree or equivalent experience.
• 5+ years of warehouse distribution experience including 2 years of management experience in a service/distribution center, preferably B2B.
• A detailed orientation with a desire to follow a proven process.
• Proven experience managing a labor and transaction-intensive warehouse process.
• A strong ability to gain trust and create alignment across the organization.
• Excellent problem-solving skills and change management skills plus strong financial acumen.
• Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with executives and senior management.

What OBE Offers You:

• Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed