Assistant Branch Manager - FT. Collins Raintree, CO

Overview The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond, we are known for combining personal relationships with forward‑thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships, and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES The Assistant Branch Manager (ABM) is a key member of a branch team that is responsible for, but not limited to, assisting the Branch Manager in the overall management of the branch. The ABM supports efforts to maximize revenue, sales, customer satisfaction, minimize operational losses, ensures compliance of operational and security procedures, deepens existing relationships, and minimizes customer attrition. It is also the responsibility of the Assistant Branch Manager to support the administration and coordination of the sales and service activities, promotional campaigns, and product initiatives of their assigned branch. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assists the Branch Manager in leading the branch to achieve sales goals, including outbound calling, sales meetings, and coaching Supervises designated staff members in their daily performance of assigned tasks, impacting decisions on personnel regarding employment, performance ratings, promotions, salary, transfers, and termination Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Gold Service Standards Performs all functions of SR and FSR, opens new deposit accounts, handles stop payments, wire transfers, and other maintenance functions within assigned limits Processes all loan applications (within lending authority) and paperwork, extending credit, assisting in the collection of delinquent loans, and managing loan and deposit exceptions Responsible for the branch’s security procedures and understands security device operations Provides leadership by setting an example, personifying good customer relations, and resolving routine personnel problems Assists tellers in accurate balancing of daily work, researching differences, and making necessary adjustments Resolves customer problems and complaints with courtesy and discretion, considering them opportunities to satisfy the customer and promote additional services Knowledgeable of financial services offered by the bank, ensuring compliance with banking regulations including Regulation CC and the Bank Secrecy Act Ensures adequate supplies of money, inventory, and unit availability for daily bank transactions Understands and complies with branch audit procedures, conducting self‑audits using the Branch Internal Control Review quarterly Maintains a neat and professional appearance and orderly work area Develops and maintains a sales‑culture environment and strong understanding of customer‑facing technology, enrolling customers in self‑service options Accepts other duties as assigned COMPETENCIES Unquestionable ethics, integrity, and values High level of energy, passion, and commitment to excellence Strong problem‑solving skills, including creativity and innovative thinking Strong oral and written communication skills Highly professional with strong interpersonal skills QUALIFICATIONS, EDUCATION, AND CERTIFICATION Education: High School Diploma or equivalent, BA degree and/or 2 years in Banking Experience: Minimum of 3 years’ experience as Customer Service/Sales/Branch Manager, strong organizational skills, previous supervisory experience, strong PC skills, previous banking experience, ability to analyze and solve problems Knowledge: Excellent leadership and communication skills, planning and organizational skills, good decision‑making skills, excellent writing skills, training and oral presentation skills, customer service orientation, initiative, excellent interpersonal skills, good computer skills, ability to read, write, speak, and understand English TRAINING REQUIREMENTS / CLASSES The SouthState Way New Team Member Orientation Branch Manager Workshop Consumer Lending – Obtain your SSB Lender Credentials Banker Foundations All assigned Regulatory Compliance training Acknowledgement of all policies through DocuSign as assigned Additional training may be required depending upon experience PHYSICAL DEMANDS Must be willing to travel for meetings and classes, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, and reports and identify customers. WORK ENVIRONMENT This position is most likely in an open lobby area with an individual workstation or desk or could be in a private office. The position is located inside a cooled and heated facility with ability to go to a break room or restroom during breaks. TRAVEL Travel may be required to attend meetings and training as needed. BENEFITS Colorado pay for this position is anticipated to be between $49,863.00 and $79,653.00, actual offers to be determined based on applicant’s skills, experience and education. EQUAL OPPORTUNITY EMPLOYER Our business model supports the unique character of the communities we serve and encourages decision making by the banker that is closest to the customer. We think and act like owners and measure success over entire economic cycles. We prioritize soundness before short‑term profitability and growth. #J-18808-Ljbffr