Executive Director - Correspondent Business Strategy

Job Description

At Chase Correspondent Lending, we partner with correspondent lenders to deliver liquidity, reliability and market leading services.  We’re a relationship-driven investor committed to our clients and the communities we serve together. With Chase, clients get unparalleled access to the full capabilities of JPMorgan Chase — extending far beyond the services of a traditional correspondent investor.

As an Executive Director in the Correspondent Business Strategy Team, you will oversee strategic initiatives that advance the success of our Correspondent Channel. You will partner across product, operations, and sales teams to deliver solutions that meet both immediate and long-term objectives. In this role, you’ll foster a culture of collaboration, innovation, and accountability, ensuring our business remains competitive and effective.

Job Responsibilities:

• Lead and execute high-impact strategic initiatives for the Correspondent Channel
• Develop and implement practical solutions that address business needs
• Partner with product, business, operations, client management, and finance teams to deliver objectives
• Collaborate with transformation, technology, and business stakeholders to champion change
• Create and manage project plans with clear dependencies, timelines, and milestones
• Establish, track and report on business objectives (OKRs) to ensure ongoing success
• Provide subject matter expertise to vendor, technology, UAT, and product teams
• Analyze competitive landscape and leveraging insights to shape business decisions
• Ensure transparency through effective executive presentations and escalation protocols
• Develop and manage controls to ensure program accuracy and compliance

Required Qualifications, Capabilities and Skills:

• 10+ years of experience in management consulting, internal financial services strategy, organizational effectiveness

   

• Ability to effectively and efficiently break down complex or ambiguous business challenges into structured analysis and recommendations      
• Background in financial services strategy and business execution 
• Strong demonstrated ability withy conflict resolution and negotiation skills
• Strong demonstrated ability to navigate and influence cross-functional teams in a matrixed environment
• Familiarity with project management methodologies
• Strong analytical skillset, including ability to utilize diverse set of tools to evaluate large volume of data for insights
• Strong written and verbal communication skills, executive communication and synthesis
• Minimum intermediate skill level with MS PowerPoint and Excel 

Preferred Qualifications, Capabilities and Skills:

• Correspondent Business experience preferred

   

• Financial Services experience required; Mortgage Industry and specifically Correspondent preferred

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).  

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.