HR Sr Coordinator

HR Sr Coordinator

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

Department: Associate Connect Tier 1 Location: Hybrid (4 days on site, 1 day remote) Position Overview: The HR SR DC Coordinator provides on-site and remote HR support to Distribution Center associates, leaders, HR Business Partners, and cross-functional partners. This role serves as a key point of contact for Tier 1 HR needs, supports HR operational processes, and ensures accurate, timely communication across the DC environment. The HR SR DC Coordinator plays an integral part in fostering a positive associate experience through effective communication, accurate record-keeping, and support of culture, belonging, and recognition initiatives.

Basic Function:

• Uphold Bath and Body Works values and standards of conduct by managing and resolving high volume associate inquiries, benefits and pay questions, policy inquiries, absence management and associate relations.
• Provides advice and counsel to associates and people leaders on policy interpretation and HR transactions
• Deliver key HR and people related programs, policies and procedures (e.g. HR office hours, unemployment claims, attendance support, support engagement activities, deliver onboarding orientation)
• Identify and assess trends and risk within organization to drive initiatives, policy improvements and overall culture.
• Collaborate within Associate Connect, HR Business Partners and people leaders on trends impacting area of support.
• Ensure policies, procedures, and practices are adhered to in compliance with federal, state, and/or municipal laws

Responsibilities:

• Provide support to associates and leaders via in-person, self-service, or live-chat.
• Provide support and coaching to associates and leaders on navigating and utilizing our HR Platform, "ServiceNow"
• Provide support to leaders and cross functional HR Partners with entering HR Data transactions within our HCM platform "HR Access"
• Engage in Tier 1 Supervisor support for issue resolution as needed.
• Maintain all physical HR communication boards, wall pockets, and associate kiosks to ensure accurate and timely information is available.
• Support the recognition program, including communication, tracking, and distribution.
• Maintain associate employment files and provide information to cross-functional partners upon request.
• Partner with Associate Connect leadership and HR Operations to ensure consistent and accurate execution of DC HR processes across all DCs.

Qualifications:

• Strong analytical skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Comfortable working independently
• Effective time management skills
• Innovative and able to identify process improvements
• Recommended but not required to be proficient in computer software: Kronos, Oracle-HCM: HR Access, Taleo, and ServiceNow
• Required to be proficient with computer software, Microsoft Windows & Microsoft 365 Office products (Excel, Outlook, Teams, Word)
• May require occasional schedule flexibility based on DC operational needs
• Bilingual preferred, but not required
• Bachelor's Degree preferred, but not required
• 3+ years of Human Resources, Payroll, and Benefits administration experience is a plus

Core Competencies:

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits:

Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• Robust medical, pharmacy, dental and vision coverage.
• Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
• 401k with company match and Associate Stock Purchase with discount
• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)
• Opportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.
• Tuition reimbursement and scholarship opportunities for post-secondary education programs
• 40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.