Senior DevOps / Jira Platform Engineer

Senior DevOps / Jira Platform Engineer

Location: Candidate can work remotely

Salary range: $115,000-$165,000 annually

Position status: Full Time; with benefits

Benefits include: Medical, Dental, Vision, 401K with match, Life Insurance, and PTO

Embrace the opportunity to join Innovate! Inc. and become a valued member of our team. We are seeking a driven individual who is passionate about leveraging technology to tackle environmental challenges and drive positive change. If you thrive in a collaborative, fast-paced environment and are eager to contribute your skills and expertise to innovative projects, we invite you to explore this exciting opportunity further. Read on to learn more about how you can be part of our dynamic team.

We are seeking a Senior DevOps / Jira Platform Engineer to support enterprise-wide Agile transformation and toolchain modernization within a secure federal environment. The ideal candidate will be a hands‑on technical leader with expertise in Jira administration, integrations with GitLab and ServiceNow, and Agile delivery enablement across multiple teams. You will own Jira SaaS in Atlassian Gov Cloud (AGC), lead migrations from Azure DevOps to Jira, and build robust integrations that connect development, operations, and IT service management workflows.

*Contingent upon contract being awarded*

KEY RESPONSIBILITIES

• Administer, configure, and optimize Jira SaaS (AGC) for enterprise‑scale use.
• Design and implement custom integrations between Jira, GitLab, and ServiceNow using REST APIs, webhooks, and Okta SSO.
• Develop and maintain Jira governance frameworks, permission models, custom workflows, and automation rules.
• Lead the migration of Azure DevOps projects to Jira, ensuring data integrity and minimal disruption.
• Implement Agile metrics (velocity, cycle time, burndown) and dashboards for leadership visibility.
• Collaborate with cross‑functional DevOps and Agile teams to standardize tooling, CI/CD pipelines, and reporting.
• Create and maintain documentation, training materials, and SOPs for Jira operations and integrations.
• Support after‑hours maintenance, change control, and compliance reporting as required.

REQUIRED QUALIFICATIONS

• 8+ years total IT experience with at least 3 years in Jira administration and DevOps tools integration.
• Proven experience building REST API or webhook‑based integrations between Jira, GitLab, and ServiceNow.
• Hands‑on scripting ability in Python, JavaScript, or PowerShell for automation and integration tasks.
• Experience with Okta, OAuth, or other SSO/SAML solutions.
• Strong understanding of Agile, Scrum, Kanban, and SAFe frameworks.
• Experience migrating from Azure DevOps → Jira, including work items, attachments, and permissions.
• Authorization to work in the United States is required.
• Ability to work in an onsite setting in the Washington, DC metro area.

PREFERRED QUALIFICATIONS

• Atlassian Certified (ACP‑620, ACP‑120, or ACP‑420).
• Experience with Confluence, Bitbucket, or Atlassian Marketplace apps.
• Familiarity with FedRAMP, FISMA, or other federal security frameworks.
• Strong background in CI/CD pipelines, DevSecOps, and cloud automation.

LEARN MORE ABOUT US

Innovate! Inc. is a certified woman‑and minority‑owned consulting firm founded in 2002 by Lily Thomas. We provide innovative solutions to management, technology, and program challenges, with a focus on performance, integrity, and building lasting partnerships with our clients. Our team of over 100 experts includes IT and geospatial specialists, program and project management consultants, environmental scientists, and communications and outreach strategists. Our clients include federal, state, tribal, and local governments, private industry, non‑profit organizations, higher education institutions, and utilities. Recent awards we received for excellent service include the 2022 SAG Team Award and 2022 Esri Partner Conference High Potential Award.

Innovate is a fast‑paced, rapidly growing group of entrepreneurs creating a culture of excellence. Rapid advancement within our organization is not only possible but also encouraged. To view our website, visit innovateteam.com.

Innovate is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you have a disability and require reasonable accommodation to complete any part of the application process or cannot access or use this online application process and need an alternative method for applying, please contact us at View email address on click.appcast.io .

To learn more about Innovate’s benefits, please click here:Benefits