Supervisor, Contract Logistics (1st Shift) - Willoughby OH

Warehouse Supervisor

The position manages the daily activities of a warehouse to provide highest customer service, working efficiency, safety, and lowest cost for operational areas. The Supervisor provides leadership as well as motivating, training, and developing of the team.

Under the direction of an Operations Manager or General Manager, the incumbent supervises one warehouse. Working with and through warehouse personnel, the incumbent is a team builder who supervises the daily activities of the warehouse including personnel scheduling, supervision and proper and safe utilization of equipment, building and personnel. Within the scope of this position's responsibilities, the incumbent must apply the APL Logistics Continuous Improvement (ACI) Model, among other tools, for operational efficiency to improve business processes, increase proficiency and increase efficiency through waste elimination while at the same time, meeting corporate values and objectives.

This role will also ensure that functional strategies are implemented and support the Operations Manager and General Manager in managing the performance and capabilities of the team.

Responsibilities

Operations Management & Compliance

• Provide operational support services and sometimes act as first-line supervisor of a transactional operations area. Involves using existing systems and protocols.
• Coordinate the unloading of all shipments using established procedures.
• Verify accuracy of all inbound/outbound shipments.
• Ensure all damaged product reports and/or documentation is complete and filed appropriately.
• Complete daily and hourly tracking of load status and scheduled departures.
• Prepare and generate warehouse productivity reports for management.
• Controls cycle counts to ensure accurate and fully reported.
• Monitors product disposition.
• Assists in physical inventories.
• Inspects damaged cartons for concealed damage to product and documents accordingly.

Safety, Sanitation and Security

• Promotes and maintains a safety awareness program. Schedules and conducts safety meetings; ensures all required safety measures are in place; and that the facility is in compliance with all federal and state regulations.
• Ensures all subordinates meet training requirements and comply with CT-PAT regulations and Security policies.
• Follows rigid housekeeping and sanitation policies/practices by applying the 5S Lean methodology to sustain a safe, clean and orderly facility.

Process Improvement

• Apply the APL Logistics Continuous Improvement (ACI) Model to improve business process, increase proficiency and cost savings and eliminate waste to ensure facility meets or exceeds budget.

People Management

• Provides on-going training and orientations for subordinates to ensure compliance with Company requirements and policies.
• Recommend personnel actions (hire/fire/promotions/increases).
• Use well documented corrective disciplinary measures in a timely manner as applicable.
• Ensure direct and indirect reports receive frequent feedback on performance, including an assessment of performance in the first 90 days and a formal performance review on an annual basis thereafter.
• Maintain an environment of development and recognition. Coordinate scheduling of personnel to ensure proper staffing in order to receive and distribute products/materials at the facility in a productive and cost-effective manner.
• Monitor attendance, tardiness, etc. that impact productivity.

Additional Information

• Apply 5S Lean methodology using a structured 5-step approach to designing, attaining and maintaining a high level of housekeeping and work process organization, thereby creating and sustaining a safe, clean and orderly facility.
• Ensure the direct and indirect reports are in compliance with all Federal and State OSHA and Company Safety requirements and maintain an injury & accident-free work environment.
• Identify and implement processes in order to ensure the facility meets or exceeds budget requirements. Identify and implement cost saving initiatives that impact both the facility and the Company as a whole.

Qualifications

Licenses and Certifications

• Forklift Equipment Certifications

Experience

General Experience

• Experienced practitioner able to work unsupervised (at least 1 year in lead or supervisory experience)
• Familiarity with warehouse management and operations including use and maintenance of equipment.
• Knowledge of inventory control management and distribution service operations.
• Ability to effectively schedule labor and carriers
• Ability to train and enforce company safety programs as it relates to OSHA regulations and company safety standards.
• Computer P/C and software knowledge
• Forklift certified
• 2-3 years of previous warehouse experience preferred.
• Spanish speaking a plus.

Managerial Experience

• Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (at least 1 year lead or supervisory experience).

The typical starting salary range for this position is: $52,500 - $62,500.

The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.

Candidates are eligible for the following benefits:

• Vacation
• 6 days sick time
• 8 paid holidays
• 1 paid "Personal Holiday"
• Company Bonus Plan
• 401(K) SAVE Plan
• Annual Fixed Contribution
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits
• Accident/Critical Illness/Hospital Indemnity Benefits
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program

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Work Location Requirement APL Logistics:

Employees residing within 25 miles of an APL Logistics Hub Office (AZ, FL, MI, NC, OR) are required to follow a designated Hybrid schedule as described below: Fully on-site, or fully remote schedules are determined based on role and business needs.

Hybrid employees must report to the office 8 days per month, scheduled by their supervisor.

Warehouse roles are typically fully on-site.

Candidates outside the 25-mile radius may be considered for fully remote roles, depending on business needs. Remote work requires full compliance with company policies, including workspace standards, timekeeping, and communication protocols. Commuting costs are not reimbursed. Adherence to this policy is a condition of employment.

About Us

MAKING THE IMPOSSIBLE, POSSIBLE APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.

EEO Statement for US-

The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.