Family Services Counselor Supervisor

Job Details

Family Support Services Nassau - Yulee, FL 32097, Position Type: Full Time, Education Level: 4 Year Degree/BA or BS, Job Category: Nonprofit - Social Services, Family Services Counselor Supervisor

Benefits

• Tuition Reimbursement: Earn up to $5,250 per qualifying year to invest in your education.
• Health Insurance: Choose from four comprehensive Florida Blue health insurance plans to keep you and your family covered.
• Dental Plan: Enjoy an employer-paid dental plan for our valued employees.
• Life Insurance: Your peace of mind matters to us. We provide employer-paid life insurance.
• Employee Assistance Program (EAP): a free, confidential resource, available to assist employees and their families in dealing with life’s challenges, and the demands of work/life balance.
• Paid Time Off (PTO): Relax and recharge with our generous PTO plan.
• Paid Holidays: Enjoy the 12 holidays (to include 1 floating holiday) and unwind with family and friends to celebrate and rejuvenate!
• Well-Being Program: Stay healthy and engaged with our highly interactive well-being program. Employees can earn three additional days per plan year by simply participating.
• 401k Plan: Secure your financial future with our 401k plan with employer contribution of 3%.
• Additional Benefits: Explore our range of benefits, including Flexible Spending Accounts (FSA), Vision Plan, Short & Long-Term Disability coverage, Employee Discounts, and more.

Mission

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary

This is a direct services position that is responsible for a direct service team consisting of Family Services Counselors, and other support staff. In addition to regular supervisory conferences, he/she will monitor and oversee caseloads, attend required staffings, and other duties as required.

The Family Services Counselor Supervisor is responsible for providing direction and guidance to staff as related to workload, processes and professional development.

Job Duties

• Provide oversight of Foster Care, In Home and Adoption Services through regular communication with Family Service Counselors. Understand and use information from providers to ensure appropriate services are in place for children, parents, and caregivers. Consult with other involved professionals regarding their position on clients progress to ensure the appropriate recommendations are made to the court.
• Oversight of staff workload and workflow, staff development, recognition, performance management, policy interpretation and enforcement, Communication (team meetings and one-on-ones), etc. Strive to achieve overall department goals as it relates to permanency.
• Facilitate mediation staffing for reunification, termination of parental rights and detainment.
• Attend and participate in various meetings and task force groups, communicate issues, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements and policies.
• Identify and proactively follow up on opportunities to meet with local agencies and providers to strengthen/expand the network of services and resources available to the community. Assist with the development and implementation of new programs. Works with team to implement opportunities to brand Family Support Services within the community at events and activities.
• Respond to emergencies after hours.
• Perform other duties as assigned.

Qualifications

Education: Bachelors degree in social work or related area of study from an accredited college or university required. Masters Degree preferred.

Experience: At least three years of experience working with at risk children and families or child welfare programs. At least one year of supervisory experience preferred.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to

• Read and interpret legal and medical documents as well as, contracts, manuals, journals, and financial reports.
• Communicate effectively with staff.
• Write reports and correspondence.
• Speak effectively before small and large groups.
• Calculate figures, amounts, and percentages.
• Solve problems and deal with a variety of variables with a minimum of direction.
• Interpret a variety of instructions furnished in written or oral form.
• Perform at a high level of autonomy or with minimal supervision.
• Awareness of cultural diversity.

Knowledge of

• Florida child welfare statutes.
• FSFN.
• Court system and documentation.
• Conflict resolution.
• Community resources.
• Licensure, Certification, and/or Registration Valid state drivers license.

Equal Employment Opportunity

FSS provides equal employment and advancement opportunity for all individuals without discrimination because of race, creed, color, gender, religion, age, national origin, disability, military status, marital status, or the other protected categories as defined by the EEOC and takes affirmative action in the implementation of this policy. If accommodation is needed in order to participate in the application process, please contact the Human Resources department at View email address on click.appcast.io for our Duval and Nassau counties.