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QA Analyst — Customer Operations & Compliance (Gaming)

hardrockdigital

Hard Rock Digital’s Quality Assurance Analyst sits within our Customer Operations team, reporting to the Quality Assurance Manager. The role monitors and evaluates player and internal interactions to drive improvements in service quality, tone, engagement, compliance, and efficiency. Analysts review daily interactions, score them, and provide constructive feedback to management to support growth, policy updates, and performance improvements across the team. #J-18808-Ljbffr hardrockdigital

Vacancy posted 1 day ago
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