Assistant Program Director

Position Summary

The Assistant Program Director supports oversight of the strategic and operational management of the Transition Planning & Transportation (TPT) program. This role is responsible for ensuring high-quality service delivery, supervising jail-based staff, and driving program outcomes. The Assistant Director will lead scheduling efforts, manage partnerships, and ensure compliance with performance metrics and reporting requirements. The Assistant Program Director plays a key role in staff development, data integrity, and continuous improvement of program services.

What You'll Do

Program Oversight & Strategic Operations

• Support senior leadership in optimizing jail-based workshops and reentry planning services, improving program efficiency and participant engagement, serving approximately 1000+ individuals annually.
• Ensure job readiness, life skills, and financial literacy workshops are delivered on schedule, ensuring 100% compliance with program standards and enhancing participant preparedness for reentry.
• Strengthen security and operational coordination with correctional facility staff to ensure uninterrupted program delivery and safe access for program staff and participants, maintaining zero security breaches and 95% on-time session access.
• Develop and implement policies, procedures, and training materials that standardize service delivery and improve staff performance, reducing onboarding time by 20% and increasing staff compliance scores to 90% and above.
• Align program activities with organizational goals to drive measurable improvements in service quality and participant outcomes, contributing to an increase in post-release employment placements.
• Cultivate and manage strategic partnerships to secure resources and expand program reach, resulting in 10+ employer partnerships and 100+ job placements for justice-involved individuals annually.

Staff Supervision & Development

• Provide weekly supervision to program staff and provide regular performance feedback to maintain a 90% compliance rate and improve staff effectiveness.
• Facilitate onboarding and training for new hires, reducing ramp-up time by 20% and ensuring 100% completion of required training within the first 30 days.
• Could you provide training and guidance on situational awareness to make sure protocols are in place to mitigate safety incidents?
• Provide weekly supervision to Transition Specialists and Employment Specialists within the jail, ensuring the timely delivery of transition plans and employment services to 90% of eligible participants.
• Coach and train staff on intake procedures, Transition Plans (TPs), and documentation requirements, achieving 95% accuracy in participant records and compliance audits.

Transition Planning and Community Linkages

• Support staff in developing individualized transition plans for participants before release, ensuring 100% of eligible individuals have a documented plan and increasing post-release engagement by 20%.
• Build partnerships with community-based organizations for housing, behavioral health, and legal aid referrals, securing at least 10 active partnerships and facilitating 200+ successful referrals annually.
• Coordinate with Employment Specialists to connect participants to job opportunities and training programs upon release, achieving a 70% job placement or training enrollment rate within 90 days post-release.

Performance Management & Reporting

• Conduct monthly audits of workshop delivery and transition planning processes, driving continuous improvement and maintaining a 90% program quality score.
• Support oversight of program budget and ensure alignment with financial targets.
• Ensure timely and accurate weekly/monthly reporting of program metrics.
• Support internal and external audit preparation and compliance reviews.

You're a Great Fit For This Role If

• You have a Bachelor’s degree in Social Work, Psychology, Public Administration, or a related field. Master’s degree preferred
• Bring a minimum of 3 years of supervisory experience. Experience with program management preferred.
• You are familiar with budget management and program operations preferred.
• You have experience working with justice-impacted individuals, public assistance recipients, and those affected by poverty.
• You can pass the required NYC Department of Corrections security clearance to work on Rikers Island

Compensation

• 90K-100K

Equal Opportunity Employer

Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.

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