Server
Troon
Part-Time Server
Poston Butte Golf Club, located in Florence, AZ, is pleased to announce an excellent career opportunity for a part-time server. We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced, hospitality-focused organization. As part of Troon, you'll contribute to a global leader in golf and community management.
Summary: Ideal candidates are dependable, customer service-centric, and work well in a team. Demonstrating a strong level of communication and interpersonal skills, a server will be processing orders and serving food and beverage items to customers, ensuring 100% guest satisfaction.
Schedule: Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed.
Responsibilities:
- Maintain a professional appearance at all times
- Provide prompt and efficient customer service
- Display knowledge of the F&B menu
- Take guests' food and/or drink orders and turn it in to kitchen, bar, etc.
- Serve beverages and prepared meals to guests in an accurate and timely manner
- Adhere to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
- Check back to ensure guest satisfaction; replenish items as necessary
- Suggest and serve dessert, coffee and other items as applicable
- Handle all cash and/or credit cards for payment following all standard operating procedures
- Keep tables, dining room and workstation(s) sanitized and organized
- Listen and respond to customer complaints
- Perform clean-up and closing procedures as assigned by manager
- Perform all other duties as assigned by a supervisor or manager
Education and Experience Requirements:
- 12 years of food service experience
- Minimum education: High school diploma or equivalent
- A thorough understanding of fine and casual dining
- Must be of legal age to serve liquor according to state law
- Must possess excellent customer service skills
- Must be dependable
- Must be able to work in a fast-paced environment
- Must have strong communication and interpersonal skills
- Must be able to work in a team environment
Working Conditions:
- Physical activity including long periods (68 hours) of standing, walking, bending, and scooping
- The employee will be required regularly to reach with arms and hands
- The employee will occasionally be required to lift up to 30 lbs
- Use of sight, reading, and wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
- Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
- Noise level is moderate
- The employee will be expected to work extended hours during golf and holiday season
- The employee will be expected to work weekends and holidays
Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits Medical (if determined by the ACA measurement)
- Retirement Benefits 401(k) with employer match (19 years of age and older)
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.
About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, specializing in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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