Recovery Coach

Mass General Brigham

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Title

Essential, non-clinical member of the care team that provides services for patients with substance use disorder (SUD).

Essential Functions

- Consult and coordinate with healthcare team members to assess, plan, implement, and address barriers to patient care plans.
- Facilitate connections across systems of care, including the recovery community, community-based supports, the addiction treatment system, and the healthcare system.
- Engage with new patients to identify their needs and personal wellness goals.
- Be available to regularly engage with patients outside of scheduled medical appointments, including introducing them to recovery-oriented systems of care or meeting them in their community.
- Develop relationships with SUD-focused community groups/agencies and help patients access and navigate these resources.
- Attends and participates in care team meetings.
- Write brief, non-clinical notes in the patient's medical record.

Qualifications

Education
High School Diploma or Equivalent required


Licenses and Credentials
Recovery Coach [State Certification] - Generic - HR Only preferred
Certified Recovery Support Worker [CRSW - New Hampshire] - New Hampshire Board of Licensing for Alcohol & Other Drug Use Professionals preferred


Experience
Sustained recovery experience 2-3 years required and Experience working with people with substance use disorders 1-2 years preferred


Knowledge, Skills and Abilities
Ability to maintain effective working relationships with patients/families and staff, following principles of professional boundaries.
Excellent problem-solving skills both one-on-one and in group situations.
Proficient in the use of office equipment and the computer Microsoft Word and Excel.
Strong attention to detail and ability to maintain written records and reports.

Physical Requirements

Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)

Work Location

1153 Centre Street

Scheduled Weekly Hours

12

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$25.86 - $29.79/Hourly

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.