Fiber Optic Test Technician

Job Description

Job Description

Fiber Optic Test Technician

Preface:

CBM of America, LLC. is committed to building a communications technology solutions company consisting of innovative, dedicated and passionate professionals, who are intensely focused on delivering complete customer satisfaction. Our intention is to build a reputation that is second to none for always meeting or exceeding customer expectations by delivering every product, and every service, on time with the highest quality possible. To build a company that always keeps its promises.

Summary:

The Fiber Optic Test Technician will have experience installing equipment in a variety of environments including: Central Office, Data Center, and Optical Transport equipment. The ideal candidate will have will have fiber optic testing and troubleshooting experience. The candidate will be responsible for all of the field-testing process under the direction of an installation supervisor. The candidate will be responsible for providing continuous updates to the management team about milestones, site arrival, work completion, site departure, and any delays/obstacles that are jobsite related. The candidate will also provide timely progress updates on the overall project, and relay any pertinent information to the customer/installation supervisor, via project management software. The candidate must be willing to travel nationwide.

Duties and Responsibilities:

● To perform all Fiber Optic Tests:

○ Optical Time Domain Reflectometry (OTDR)

○ Optical Return Loss

○ Optical Power Loss

● Maintain tools assigned to the job as well as monitor tool calibration requirements.

● Preparation and submission of daily reports to the installation supervisor.

● Assigning specific tasks to lower level installers assigned to his/her team, and monitoring their work for efficiency, quality, and safety.

● Work with supervisor for scheduling.

● Responsible for the accuracy in the test results by verifying data from opposite end before leaving the site.

● Coordinate timing and procedures of doing testing within the customer’s maintenance window (with Installation supervisor), if applicable.

● Responsible for the accuracy of all the test parameters required by the customer.

● Completes quality assurance on all reports to check the data for errors and inconsistencies.

● Responsible for overall safety, quality, and efficiencies of his/her crew.

● Interfaces with customer representatives while on site.

● Provides technical support for customer contacts and Technicians on request.

● Implement and integrate the node-to-node by OTDR trace, power trace, resolving OSP issues, and high reflecting issue.

● BER Testing over all deployment to build the 100G circuit on new system to ensure proper testing of entire system.

● Should have experience in photonics, power audits and signal flow.

● Perform hardware testing, such as power verification, device provisioning and system tests.

● Perform inventory of all job-related materials.

● Ensure project deadlines, timely service and quality standards are met.

● Produce test reports and analysis documents.

● Maintain on-site job records and administration tracking.

● Apply logical troubleshooting procedures to network services including logical fault isolation on network equip, carrier circuitry, CPE, customer wiring, and customer hardware and software applications to customer satisfaction.

● Become proficient with internal project management software as it applies to tracking all aspects of order flow.

● Work closely with the Engineering and Project Managers to ensure customer satisfaction.

● Meet or exceed customer and internal documented acceptable levels of quality.

● Performs other related duties as assigned by management.

● Nationwide travel up to 100%.

Credentials and Experience:

● Requires experience in Data Center/PoP/CO/Optical transport installation/test & turn-up experience.

● Must have in-depth knowledge of testing and cleaning optical fibers.

Knowledge, Skills, and Abilities:

● Proficient in the use of Fiber Optic test equipment from various manufacturers – EXFO, VIAVI, and others.

● Efficient use of any and all fiber cleaning kits.

● Possess a good mechanical aptitude.

● The ability to adapt to various work environments.

● Knowledge of optical routing equipment installations.

● Knowledge of fiber optic cable installation & testing practices.

● Knowledge of AC/DC power.

● Proficiency in Word, Excel, PowerPoint, and the Internet; must be adept at learning different computer programs and business systems.

● Must have clean driving and criminal records and successfully pass a drug test.

● Knowledge of test equipment, tools and materials used in construction, installation, troubleshooting, maintenance and repair of telecommunications systems and equipment.

Special Requirements:

● Due to the nature of our Customer’s requirements work schedules and hours of operation are dynamic. The Lead Installer must be able to adjust to varying work schedules.

● Will be expected to travel periodically to work locations outside of commutable area.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

● While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl.

● The employee must occasionally lift and/or move up to 75 pounds.

● Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision, color vision, peripheral vision, depth perception and ability to adjust focus as the employee will be working at a computer, working with files & paperwork, working with tools and working on specialized computer & networking devices.

● The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure.

Work Environment:

● The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment can consist of a warehouse, computer networking or office network setting.

● The noise level in the work environment is usually moderate.

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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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EEOC Statement: CBM is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.