Technical Support Analyst: First-Call IT for Patient Care
WakeMed
WakeMed in North Carolina is seeking a Technical Support Analyst to deliver Tier 1 support for IT systems across the organization. This role involves troubleshooting issues related to hardware, software, and telecommunication systems while ensuring effective solutions are provided. The ideal candidate will have experience in IT and customer service, focusing on problem resolution for clinical and business operations. Join a team dedicated to supporting patient care and operational efficiency. #J-18808-Ljbffr WakeMed
- ...Overview The Technical Support Analyst is responsible for delivering... ...This role serves as the first point of contact for all incoming IT support requests via phone... ...on achieving first‑call resolution. This... ...especially those impacting patient care. The analyst provides...SuggestedImmediate start
$18.12 - $25.51 per hour
...Healthcare in Raleigh, NC is looking for a full-time Nursing Assistant. The role involves assisting healthcare providers, providing patient care, and performing clerical tasks in a dynamic healthcare environment. The ideal candidate will have a High School Diploma or GED...SuggestedHourly payFull time$18.12 - $25.51 per hour
UNC Health Care in Raleigh, NC, is seeking Patient Care Assistants to join their team. This role involves assisting medical professionals, performing clerical duties, and providing personal care to patients. Candidates must have a high school diploma and be listed as a...SuggestedHourly payFull time$100k
...the Team: The Customer Support team is the frontline voice of Relay — the first point of contact for our... ...issues with clarity and care. We utilize Zoho Desk, Zoho... ...: We are seeking a Technical Support Specialist III to... ...recommendations to leadership. On‑Call & Travel Participate in...SuggestedTemporary work$96.8k - $251.6k
...success, and influencing technical strategies across teams... ..., and production support. Architect for reliability... ...Establish agentic-first engineering workflows for... ..., SLOs/SLIs, on-call practices, and operational... ...Spouse/Child) Health care and dependent care Flexible...SuggestedTemporary workFlexible hours$90.74k - $117.43k
...Techical Services Specialist role provides technical support for and manages projects related to... ...of products and services that support patient care with an emphasis on infection prevention... ...completing the application process, please call 1 (440) 392.7047. This contact...Temporary workFor contractorsWork at officeLocal area$50k
The Patient Support Clinical Quality Analyst is responsible for reviewing and evaluating the... ...their documentation, phone calls, and virtual trainings that... ...with 100% match on the first 5% you contribute, with immediate... ...difference - we celebrate it, support it and we thrive...Temporary workImmediate startFlexible hours$27.04 - $35.06 per hour
System Support Analyst (Windows/SQL/HL7) Full‑time Compensation... ...physicians to get patients the answers they need... ...Analyst I provides advanced technical assistance for... ...directly impacts patient care delivery. Key... ...AM - 8:00 PM EST On‑Call Availability: As part...Hourly payFull timeWork experience placementLocal areaRemote workMonday to Friday- ...global reach, and premium human support. Bandwidth is trusted for... ...Looking For: The Bandwidth Technical Support Analyst will provide technical support... ...manner. Analyze call flows, packet captures, and... ...like graduations, buying a first home, getting married, wedding...Local areaNight shift
- ...and accelerate the delivery of patient care. Studycast seamlessly... ...Key Responsibilities Pre‑Sales Support & Consultation Demonstrate medical... ...clinical, operational, technical, and commercial fit early in... ...radiologists, technologists, and IT decision‑makers. Facilitate workshops...Flexible hours
$102.3k - $209.5k
...Infrastructure (IC4) to support hyperscale cloud and AI... ...coordination, and technical delivery of low-voltage... ...Participate in a rotating on-call support schedule during... .../Child) # Health care and dependent care Flexible... ...days annually for the first three years of employment...Temporary workFor contractorsRelocationFlexible hours$25 - $40 per hour
...Disaster Recovery Public Assistance Technical Specialists - Reservist On Call to join our team. This ON-CALL... ...preparation of version requests. • Support project team members with technical... ...typical consultants. At ICF, business analysts and policy specialists work together...Hourly payFull timeContract workPart timeWork experience placementSeasonal workWork at officeLocal areaRemote work- ...are seeking EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health... ...accurate resolution of IT issues while promoting system... ...support of high-quality patient care ***The interested candidate will work in the first shift - 07:00 AM - 03:30...Immediate startRemote workDay shift
- ...solutions provider that supports the life sciences... ...ensure timely and accurate patient dosing. Endpoint is... ...The Production Support Analyst (PSA) is the primary contact... .... Troubleshoot technical and non-technical issues... ...in conference calls and/or meetings with internal...Weekend work
- ...device company focused on point of care asthma diagnosis and... ...please visit In order to support these activities, we are currently... ...Technician role is part of the Global Technical Operations team and have two... ...to you inviting you for a first interview. Due to the quantity...
- ...seeks an EHR Helpdesk Analyst in Raleigh, North Carolina... ...providing advanced technical support for the Epic EHR system... ...ensure prompt resolution of IT issues, thus supporting high-quality patient care. Candidates should have... ...working during the first shift, from 07:00 AM to...Day shift
- ...Starts Here! The Role: Technical Support Technician Location:... ...Tier 1 point of contact for IT support requests related to... ..., and participating in an on call rotation to assist with... ...what sets us apart: ~ Family-first culture that values balance...Contract workWork at office
$22.28 per hour
Position Overview The Technical Support Analyst provides intermediate-level customer support for IDR Gateway sign-up, sign-in, organization setup... .... Key Responsibilities Provide intermediate-level inbound call, outbound call and email support for customer inquiries related...Contract workWork at officeAll shiftsShift workWeekend workDay shift$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling... ...clear communication, empathy, call/chat etiquette, and de‑escalation techniques...Hourly payTemporary workWork at officeRemote workRelocation- The IT Service Desk Support Analyst - Level 1 provide 1st Level Support and monitoring... ...tickets raised against technical issues within agreed time... ...probation (typically within the first 6 - 12 months) they should... ..., how lookups are called etc.) Version Control Able...Trial period
- A staffing and recruiting firm is currently seeking a Java Technical Specialist for a long-term contract opportunity in North Carolina.... ...role involves managing complex Java projects, providing critical support, and translating customer requests into technical requirements....Remote jobLong term contract
$106.61k - $284.28k
...passionate colleagues who care deeply, innovate... ...Manager, Frontline Support Engineering to lead... ...customer and/or technical support... ...Qualifications Experience in IT, SRE, DevOps, or Software... ...Customer-first mindset with a passion... ...reflect the customers, patients, members and...Hourly payFull timeTemporary workWork experience placementLocal area$86k - $138k
Remote Support Engineer - XR/VL - req1697 OVERVIEW The Customer Solutions... ...Serve as the first point of contact (Tier 1) for... ...operational procedures, including call handling, escalation protocols... ...demonstrated ability to communicate technical terminology and instructions....Remote jobWork at officeShift workNight shiftRotating shiftDay shiftAfternoon shift- # NCDOT - Technical Specialist- ExpertApply**Job#: 30387... ...Technical Specialist to support the delivery of a major... ...to come on-site on the first day to collect... ...Apex is a world-class IT services company that serves... ..., you agree to receive calls, AI-generated calls, text...Hourly payContract workLocal area
- ...we have the liberty and support to make decisions for... ...our customers and the patients we serve. We pride ourselves... ...around a culture of care, putting patients first to spark change? The IT Applications Communications... ...to help translate technical concepts into clear messaging...Part timeInternship
- ...Accentuate Staffing is seeking a motivated and customer-focused Level 1 Help Desk Analyst to join our customers IT support team. This role is the first point of contact for end-users seeking technical assistance and is responsible for troubleshooting basic IT issues,...Work at officeRemote work
$18 per hour
...French/English) Service Desk Analyst Req number: R7891 Employment... ...vendors, and providing the technical support and customer service needed... ...You’ll Do Provide General IT end‑user support Utilize... ...and problems Provide first level support including but not...Hourly payFull timeApprenticeshipWork at officeLocal areaRemote workWeekday work- ...College of Veterinary Medicine IT (CVM IT) team is seeking motivated and dependable student technicians to provide Tier 1 technical support across the Veterinary Hospital, academic... ...Campus. Student Technicians serve as the first point of contact for faculty, staff, and...Temporary workSummer workWork at officeMonday to FridayFlexible hoursShift work
- ...They should have their own systems to work on for the first week. Level 1 Support Description Level 1 technical support services supports end-users in their navigation and use of applications, hardware and software necessary to complete actions related to customer. The...Remote work
$100k
...Holdings Inc. Job Title Senior Environmental Technical Claims Specialist Employment Details... ...York City and is focused on adjudicating first and third party commercial environmental... ...prioritize workload. Complete telephone calls and correspondence to/from parties. Have...Full timeLocal areaWork from homeVisa sponsorship
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