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Technical Support Analyst: First-Call IT for Patient Care

WakeMed

WakeMed in North Carolina is seeking a Technical Support Analyst to deliver Tier 1 support for IT systems across the organization. This role involves troubleshooting issues related to hardware, software, and telecommunication systems while ensuring effective solutions are provided. The ideal candidate will have experience in IT and customer service, focusing on problem resolution for clinical and business operations. Join a team dedicated to supporting patient care and operational efficiency. #J-18808-Ljbffr WakeMed

Vacancy posted 1 day ago
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