Operations Manager

Why IPS? If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work-if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us! Benefits: Paid Time Off (PTO) 401k Employer Match Bonus Incentives Extensive Training & Career Development Programs Tuition Reimbursement Program Medical, Dental and Vision plans Employee Assistance Program (EAP) And more! Responsibilities & Expectations: The Operations Manager is responsible for driving continuous improvement & Customer Satisfaction by managing the deployment of the operational framework at JPS. Lead and/or support Continuous Improvement Process Solution (CIPS), including customer satisfaction, quality, safety, productivity and employee relations in a Circuit Breaker and Switchgear repair facility. The Operations Manager will be responsible for the management of supervisors, leads, technicians, equipment, and materials to achieve both daily and long-term production goals. This is a highly visible, high impact position where a successful candidate will have the opportunity to play a decisive role in the future success and growth of the organization. Direct the hourly workers to work safe and actively participate in all site specific safety audits, incident reports, training, JHAs, LOTOs, housekeeping and inspection activities. Encourage, support, and enable shop staff through servant leadership while listening to and taking input from the skilled workforce and fostering teamwork - building a One IPS culture between all employees Be an effective communicator who possesses the experience and people skills to keep the team focused on the customer and continuous improvement in the processes, skills and team performance that differentiates JPS from the competition. Plan, direct, and coordinate hourly labor requirements on the shop floor to support the incoming tear downs, inspections, production repair, RECERT, RECON, REMAN, and field service jobs. Participate in the day-to-day management and own the labor component to participate in planning the labor to support the production schedule taking into consideration overtime rush jobs and vacation schedules. Be cross trained in the other functions of the management duties and is responsible for labor, consumable supplies and cost control. Develop and evaluate project specific work plans and customer communication reporting requirements. Assist to coordinate customer job inspection visits to ensure work is being safely performed to schedule and specification. Ensure that all customer requirements such as inspections, data collection and delivery of materials are being met. Lead the continuing development of the Quality Program by adding support and development of documentation, work instructions and process standards where needed and improving existing processes. Support quality focus on jobs deemed high risk due to their complexity, infrequency or skill set of the team. Lead the effort to improve Key Customer Facing Metrics: (Quality, Time to Quote, Approval to Ship and Ship to Invoice) as well as Key IPS Metrics: (Safety, Margin Performance vs. Work Plans, Labor Utilization, Direct and Indirect Costs, Forecasting) Support the commercial team with estimating. Manage relationships with key operations vendors. Work closely with the Area General Manager (AGM) and management team to set and/or implement policies, procedures and systems, and to follow through with the implementation. Lead and support employee development and training. Collaborate closely with the Warehouse Manager. Qualifications and Competencies: Bachelor's degree in Engineering, Industrial Technology or Manufacturing Management Preferred 10+ years of total production or maintenance management experience or equivalent Knowledge of low voltage and medium voltage circuit breakers, switchgear, and associated components. MS Office Suite, TEAMS, and production ERP system experience. Exposure to continuous improvement operating cultures (Lean, Six-Sigma, 6S, Safety, High Engagement Work Systems) preferred Physical Requirements/Working Conditions/Essential Functions This job involves indoor and outdoor work consisting of an office and shop/warehouse environment. While performing the duties of this job, the employee is regularly required to: Lift, carry and/or move up to 75 pounds repeatedly. Climb ladders, staircases, step stools, stand, walk, sit, and operate vehicles for extended periods. Bend, stoop, crawl and work in awkward positions or confined spaces for several hours. The employee may occasionally be required to: Work outdoors in varying weather conditions including intense heat/cold, muddy and wet environments. Perform precision tasks with instruments and fittings. Communicate verbally and in writing. You'll thrive at IPS if you... Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace. Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments. Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations. Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment. Communicate effectively and with purpose. You keep everyone informed with clear, concise communication. Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally. Who We Are: At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit. IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively. #J-18808-Ljbffr