Contents Restoration Technician

Contents Technician

We are seeking a dependable, motivated, and customer-focused Contents Technician to join our growing restoration team. This position plays a critical role in helping homeowners and businesses recover after fire, water, mold, and other property losses. If you enjoy working in a fast-paced environment, take pride in helping others, and have a strong work ethic, we'd love to hear from you.

Responsibilities:

• Create detailed inventories of customer belongings.
• Pack, label, wrap, protect, and organize contents for transport and storage.
• Clean and restore contents affected by water, fire, smoke, mold, and other losses.
• Perform pack-out, pack-back, unpacking, and reorganization services.
• Safely load/unload trucks and operate company cargo vans and large box trucks.
• Deliver contents, supplies, and equipment to job sites and storage facilities.
• Stock and organize company vehicles, equipment, warehouses, and storage areas.
• Operate forklifts and other material-handling equipment as needed.
• Follow company procedures, safety guidelines, and job-specific compliance requirements.
• Properly use required Personal Protective Equipment (PPE).
• Complete daily notes, job documentation, and timesheets accurately.
• Maintain clean, organized workspaces, warehouses, vehicles, and storage areas.
• Provide exceptional customer service to homeowners, insurance professionals, and team members.
• Communicate professionally with supervisors and coworkers regarding job progress.
• Assist with other restoration-related duties as assigned.

Qualifications:

• Valid driver's license with an acceptable driving record.
• Ability to safely operate cargo vans and/or large box trucks.
• Ability to regularly lift up to 50 lbs. and handle heavier items with assistance.
• Ability to work in warehouses, residential homes, commercial buildings, and outdoor environments.
• Strong organizational and time-management skills with attention to detail.
• Ability to multitask and work independently or as part of a team.
• Basic computer/mobile device skills for job documentation.
• Reliable attendance and punctuality.
• Excellent communication and customer service skills.

The following qualifications are considered a plus but are not required:

• Previous restoration industry experience
• IICRC Certifications
• Forklift Certification
• Chauffeur's License
• Experience operating box trucks or commercial vehicles

We are looking for individuals who demonstrate:

• Strong work ethic
• Professionalism
• Integrity
• Compassion for customers experiencing property damage
• Positive attitude
• Dependability
• Willingness to learn
• Commitment to safety and quality workmanship

Why Join Our Team?

• Competitive pay based on experience
• Opportunities for advancement
• On-the-job training
• Certification opportunities
• Supportive team environment
• Meaningful work helping customers recover from unexpected losses

Compensation: $17.00 - $20.00 per hour

What We Do

Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company. We're focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because we're restoring what people value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damageit's a very sensitive situation they're facing, so we work hard to make the restoration process seamless and stress-free.

Who We Hire

We look for individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration-related activities. We also know that not everyone comes to us with these skills. That's why we put each specialistthose with or without trainingthrough an in-depth and comprehensive training program. Each Blue Kangaroo PACKOUTZ member learns the entire contents restoration process while honing in on their specific cleaning or restoration skills. It's all a part of our ongoing support and training experience.

Blue Kangaroo Packoutz