Retail Full Time Sales Lead, Fabletics (Mayfair Mall - Wauwatosa, WI)

Full-Time Sales Lead – Mayfair Mall (Wauwatosa, WI) Fabletics is currently looking for a Full‑Time Sales Lead to deliver best‑in‑class retail store customer experience and support sales and operations. You will enable customers to shop seamlessly between our website and retail stores, working alongside the Store Manager, supervisors, and a team of highly personable associates to help customers live their passion. Responsibilities Embody our culture and values and provide insight to customers on how to live their passion. Actively engage customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our products. Drive customer engagement inside and outside of the store environment, including store events, promotions, and community projects. Provide training and immediate feedback around our Customer Experience Playbook and other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.). Work in coordination with the Store Manager to inspire associates to meet or exceed individual and team performance goals. Communicate inventory and training needs to the Store Manager to increase overall customer experience. Maintain store‑merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey. Actively participate and provide feedback to the Store Manager to continuously improve the business. Strive for excellence, meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards. Serve as a resource for general product knowledge to all customers and team members. Maintain personal sales and achieve sales goals. Maintain all safety and security standards and identify and communicate potential issues. Unpack boxes for inventory as required (boxes can weigh 10–30 lbs). Required Skills & Qualifications 1‑year minimum of work experience within a retail environment. Prior retail management experience is a plus. Knowledge and familiarity of active‑lifestyle choices such as yoga, cycling/spin, pilates, weight training, running, nutrition, and other healthy activities. Ability to socially interact with customers, employees, and business partners inside and outside of the store environment. Ability to work with large teams. Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment. Comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself. Familiar with retail inventory and P.O.S. systems. Self‑motivated, a good communicator with an innate ability to bring the best out in others. Ability to multi‑task, set priorities, and work well under pressure. Flexibility in work hours, open to work evenings, weekends, and national holidays. Applicants must be 18 years of age or older. This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Equal Opportunity Employer Statement Fabletics, Inc. is an equal‑opportunity employer. We recruit, employ, compensate, develop, and promote without regard to race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or other protected status as required by applicable law. #J-18808-Ljbffr