Senior O&M Systems Lead-Springfield, VA

Salary Range: $135,000.00 To $155,000.00 Annually Altech Solutions is hiring a Senior Operations & Maintenance Lead to own steady‑state operations and corrective maintenance for the TSA DISCOVER II program — sustaining the STIP platform that supports approximately 15,000 transportation security equipment units across 440 federalized airports. You will lead a team that includes Tier 3 Operations Engineers, DBAs, and a Network/Interface Monitoring Engineer, and will be the single technical owner for the 98.9% system Availability KPP. Compensation Targeted range: $135,000–$155,000 base, plus performance bonus eligibility. Position is contingent on contract award; proposal‑phase consulting engagement available at hourly rate for selected candidates pre‑award. Location Springfield, VA (TSA HQ) — hybrid; with periodic on‑site at DHS DC1 (Mississippi) / DC15 (Virginia) as required Employment Type Full‑time, contingent on contract award (anticipated September 2026); short‑term proposal/consulting engagement also available Citizenship Must be a U.S. citizen. Security Clearance Must have the ability to obtain Public Trust with SSI access Responsibilities Lead day‑to‑day STIP operations across CLIN 0002 (O&M) — incident management, corrective maintenance, daily operational verification, automated dashboard monitoring. Own the corrective maintenance backlog: triage, prioritization, defect‑to‑release lifecycle, release management. Drive the 98.9% Ao KPP and the Sev‑1 SLA (≤8 hours including non‑business hours) — including 24x7 on‑call coordination with the Tier 3 ops team. Coordinate STIX Client and external system interfaces (STIP‑Secure Flight, STIP‑CAT, STIP‑EMD, future AIT/CPSS/BRT). Cross‑CLIN coordination: bridge Enhancement sprint releases into O&M without operational disruption; transition Enhancement deliverables into sustained operations. Lead monthly Service Management Reviews with TSA and report on QASP performance metrics. Support Cybersecurity Posture (§4.3.4): monthly patching within 14 days, ConMon, STIG hardening coordination. Mentor Tier 3 staff and serve as escalation path for complex incidents; lead Critical Incident Root Cause Analysis (§4.2.6). Required Qualifications Minimum 8 years of federal IT O&M experience, with at least 3 years in a Lead / Manager capacity. Demonstrated track record managing systems with availability SLAs of 99% or higher. ITIL Foundation certification; ITIL Practitioner or Expert preferred. Experience with Agile / SAFe sprint integration into an O&M release cadence. U.S. Citizenship and ability to obtain Public Trust with SSI access. Strongly Preferred Direct STIP, DISCOVER I, or STEMM operational experience — knowledge of the STIP daily operational verification checklist, overnight batch processes, and known defect backlog is highly valued. Prior role with ASRC Federal or other firm supporting TSA STIP O&M. Experience with ServiceNow or equivalent ITSM tooling at federal scale. Familiarity with TSANet and DHS DC1/DC15 hosted environments. #J-18808-Ljbffr ALTECH SOLUTIONS, LLC