Warehouse Lead

Job Description

Job Description

Position

Warehouse Leads report to the Store Operations Manager. Responsibilities include:

• Lead and coordinate the warehouse team's daily workflow, including receiving, put-away, picking, packing, and loading.
• Receive and put away incoming shipments — cabinets and vanities in cartons, windows, and boxed doors — and oversee others doing the same.
• Process receiving and order fulfillment efficiently within the ERP/WMS, ensuring inventory accuracy both physically and in the system.
• Provide friendly, timely, and accurate customer service in picking, packing, and loading orders, setting the standard for the team.
• Lead cycle counts and inventory control, ensuring accuracy and following up on discrepancies.
• Train new warehouse workers on processes, safety procedures, and equipment use.
• Serve as the point person for daily warehouse operations in the absence of the Store Operations Manager.
• Maintain a safe and healthy work environment and help enforce safety protocols across the team.

Minimum Requirements

• Able to lift up to 70 pounds.
• Able to unload containers and trucks (up to 700 cartons).
• Reliable. Consistent. On-Time.
• Proven ability to lead, coach, and motivate a team in a fast-paced environment.
• Comfortable working with ERP and WMS systems, with a strong grasp of process and procedure.
• Able to work in a multi-task environment that requires shifts in direction to serve the needs of the business.
• Outstanding listening and communication skills.
• Team player who works well with others. Respectful.
• Able to work some Saturdays.
• Forklift certification required.
• 3+ years warehouse experience required, with prior lead or supervisory experience preferred.
• Bilingual English and Spanish fluency preferred.
• High school or equivalent preferred.